Prova de pagamento de Instaforex de 2015.
Se não atrair e você começar a ter lucro, eles começarão a enganá-lo e a fazer tudo contra sua lucratividade. Na primeira vez em 21 de janeiro me disseram que eu não tinha dinheiro suficiente na conta, mas depois que eu enviei uma captura de tela das minhas transações pela terceira vez, eles se recusaram a me responder. Revisão Moderação Equipe Nota: No final, ele desabilitar minha conta e eu perder todo o meu dinheiro. Quando entro em contato, ele não pode responder meu email.
Vídeo por tema:
Insta Forex Review - Devo abrir uma conta com a InstaFore? Classificação e Revisão do Corretor.
10 pensamentos sobre & ldquo; Prova de pagamento de Instaforex 2015 & rdquo;
Isso é o oposto de uma opção de compra, que dá ao titular o direito de comprar ações.
Mantenha o "0110" ou "0100" no início para dizer ao leitor que é uma carta e se é.
Veja 3 fotos e 3 dicas de 32 visitantes para a Legit Automotive.
As plataformas móveis permitem que você pesquise e negocie ações, mas algumas não são tão fáceis de usar.
Uma conta de demonstração fornece um conjunto para você.
Saiba mais sobre chamadas curtas e ofertas curtas.
E sobre o serviço ao cliente, a plataforma de negociação, comércio móvel, ativo.
Avaliações de clientes, demonstrações gratuitas e cotações de preços de ferramentas de recrutamento on-line e gerenciamento de currículos.
As corretoras desenvolveram plataformas para ajudar os negociadores de opções de todos os níveis, da Compare Online Brokers.
Por que os comerciantes são atraídos pela opção Out-of-the-Money?
Revisão do broker InstaForex 2018.
InstaForex é uma empresa de comércio on-line da Rússia presente em todo o mundo. Eles afirmam ter 3 000 000 negociadores que utilizam a sua plataforma de negociação que é baseada no MetaTrader. Esta corretora de negociação de CFDs não está regulamentada na UE, mas ela foi registrada no Banco Central da Rússia, que exige que todas as empresas desse tipo sejam registradas com elas. Um dos principais profissionais desse corretor é a quantidade de competições e bônus que você pode obter, enquanto a desvantagem é que eles não parecem ter uma plataforma para o Mac OS da Apple. Você também pode conhecê-los por muitos de seus patrocínios, o mais notável é a parceria com o Liverpool FC.
Visualização do site.
Recursos da conta da InstaForex.
Conta de Demonstração InstaForex.
A InstaForex oferece uma conta demo que usa a Plataforma MetaTrader. A inscrição é a mais rápida do setor. Basta digitar seu nome e e-mail e você receberá imediatamente informações de login para a plataforma MT4 / 5 ou para a web / instatrader. Se você fechar a janela do navegador, não se preocupe, as informações foram enviadas para o seu email. Ao se inscrever, você pode escolher o valor da conta de demonstração. Nós escolhemos 5000 euros de dinheiro virtual.
Tipos de conta da InstaForex.
A InstaForex oferece contas padrão e contas Eurica. As diferenças são principalmente na estrutura de taxas. Os tipos de conta padrão não incluem taxas. Naturalmente, como sempre há um spread. Quando testamos a conta Demo, o spread no EURUSD foi de 3 pips, o que é um pouco alto demais em nossa opinião. Estes são spreads fixos.
As contas da InstaForex Eurica não incluem spreads, o que é algo que não é visto com frequência nos CFDs e no mercado de Forex, no entanto, eles carregam uma comissão que pode ser equivalente a 3 pips (0,03% por negociação)
As contas InstaForex Cent são do tipo das contas Standard e Eurica e foram criadas para os iniciantes. Aqui, o preço do lote é de 0,01 centavos e os termos de negociação geralmente são ajustados para negociação em faixa de centésimo, o que significa o menor risco possível, porque o volume de negociação é baixo em termos monetários. Ainda assim, como há pele no jogo, os fatores que podem afetar a negociação de demonstração não estão presentes aqui.
Conta InstaForex Insta. Standard.
EUR / USD De $ 1 depósito Spreads de 3 pips Max 1: 1000 alavancagem 25% de margem de bloqueio 5% de taxa de juros anual.
Conta InstaForex Cent. Standard.
USc, EURc Min 1 USD depósito Max $ 1000 depósito 3-7 pips spreads min 0.0001 lote de negociação.
Conta InstaForex Insta. Eurica.
min 1USD deposit 0 spreads 03% & # 8211; Taxa de 0,07%.
Conta InstaForex Cent. Eurica.
Depósito mínimo de 1 USD, 0 spreads de 0,03% & # 8211; Taxa de 0,07%.
Então, onde está a diferença? Bem, para ser honesto, não parece ser em nossa opinião. O depósito mínimo é o mesmo, os spreads / taxas são os mesmos, apenas calculados de forma diferente. Em nossa opinião, a Eurica parece com algum tipo de conta ECN, mas não vemos nenhuma prova disso, então entendemos que é uma questão de perspectiva. Obviamente, uma diferença é um limite máximo de depósito nas contas Cent.
Conta islâmica da InstaForex.
Para os comerciantes que querem que a conta reflita suas crenças religiosas no Islã, a Instaforex oferece contas que não fecham a negociação à noite, mas ao mesmo tempo não são calculados swaps, o que significa que nenhum interesse é cobrado ou creditado na conta.
Bônus da InstaForex.
A InstaForex oferece vários tipos de bônus. Isso não é algo que é encontrado com muita freqüência com corretores nos dias de hoje. Há um primeiro bônus de redepósito que pode chegar a 250% ou o bônus de 55% para cada novo depósito. Depois, há um bônus de depósito similar de 30% e a chance de ganhar de $ 1000 a $ 10000 em sua conta de um prêmio anual de $ 50.000. O lucro pode ser retirado com qualquer tipo de bônus, bônus menores não exigem documentos de verificação. Desde que os termos e condições se apliquem, consulte o site da InstaForex para obter detalhes sobre a política de bônus.
InstaForex No Deposit Bonus.
Esta é uma oferta especial da InstaForex, na qual os operadores de CFDs podem receber até US $ 1.000 sem bônus de depósito apenas por se inscreverem. Se você estiver interessado nesta promoção, entre em contato com o suporte da InstaForex e solicite o bônus.
Software de Negociação InstaForex.
Com a InstaForex, os traders podem usar as plataformas Metatrade4 e Metatrader5. Eles também podem usar o webtrader para que não precisem fazer o download do software em seus computadores e também podem negociar opções usando o comércio de opções do IFX, que é um software para download, mas muito fácil de usar.
Instaforex Web Trader.
é extremamente amigável e é muito fácil de navegar. Os traders costumam ficar um pouco presos aos webtraders, como o Sirix, já que o objetivo era imitar o poder do Metatrader em um formato diferente. O trader da web Instaforex é uma história diferente, com apenas os itens essenciais necessários para a negociação. Isso não significa que as ferramentas de análise sejam ruins ou básicas. Pode-se selecionar uma infinidade de ferramentas de gráfico para formar um menu suspenso de análise técnica simples.
Do lado do gráfico, há mais ferramentas, enquanto na parte inferior estão as negociações abertas, negociações fechadas, histórico e registros. A parte superior mostra o saldo, patrimônio líquido, margem livre e o nível de margem.
Opções binárias da InstaForex.
Como mencionado, a InstaForex oferece a plataforma de negociação de opções. A lógica com as opções é que os investidores investem uma certa quantia apostando se o preço do ativo subjacente subir ou cair em determinado período. Se a previsão estiver correta após a expiração, o comerciante pode ganhar um pagamento fixo, geralmente em torno de 85% do tamanho do negócio, enquanto, se o trader estiver errado, ela perde o valor investido. Esta é a sua opção binária básica apenas em um corretor de negociação de CFDs.
Cópia de negociação InstaForex - ForexCopy.
Esta é a opção de negociação de espelhos bem conhecida que muitos corretores estão oferecendo, enquanto isso. Então, se você ainda não é bom em negociar Forex e CFDs em outros instrumentos, você pode encontrar outros que você acha que são melhores do que você e copiar seus negócios.
Bitcoin InstaForex.
Com os traders da instaforex, eles podem negociar bitcoins, mas também podem depositar em bitcoins. Não há muitos corretores que ofereçam isso no momento. Para isso, a InstaForex possui uma conta especial de bitcoin.
Ativos Subjacentes da InstaForex.
No total, existem 107 pares de moedas, 88 CFDs baseados em ações dos EUA, mas também CFDs sobre futuros e índices. Eles também incluem opções binárias, como mencionado acima.
Informações de suporte da InstaForex.
O suporte da InstaForex é incrível de muitas maneiras. A primeira medida importante de serviço é sua disponibilidade. Com o InstaForex, o suporte está disponível 24 horas por dia, 7 dias por semana, o que é muito melhor do que o resto da indústria, onde o 24/5 parece ser a norma, já que este é também o tempo de abertura da maioria dos mercados.
Outra parte da disponibilidade é o método de contato - com o Instaforex, o suporte nunca está longe, pois eles podem ser contatados, não apenas através do chat ou e-mail ao vivo, mas também via.
Naturalmente, há também uma maneira de contatá-los via telefone, gratuitamente em muitos países. Dê uma olhada no site deles, se você preferir esse tipo de comunicação.
Na maioria das vezes, você não precisará da equipe de suporte, pois existem várias perguntas frequentes sobre todos os tópicos que você pode imaginar.
Métodos de pagamento da InstaForex.
Depósito Mínimo InstaForex.
O depósito mínimo da InstaForex é de apenas 1USD e temos certeza de que isso será atraente para muitos clientes, já que às vezes o padrão da indústria de $ 100 & # 8211; US $ 250,00 pode ser demais para alguns traders que ainda não têm certeza de suas habilidades.
Depósito e Retirada InstaForex.
O depósito pode ser feito com os seguintes métodos de pagamento.
As retiradas também são processadas com a maioria dos métodos de pagamento, dependendo da sua localização. Por vezes, não é oferecido algum método de pagamento para determinados países, uma vez que não é suportado. Demora cerca de 24h para processar a retirada. Para informações detalhadas sobre taxas, consulte o site da InstaForex. A retirada mínima é de US $ 1, mas alguns métodos de pagamento podem ter limites mais altos (US $ 300 com transferência bancária).
Instaforex BeneCard.
Instaforex também oferece uma espécie de carteira. Então imagine você depositar com eles. Se você tiver a carteira ativada, poderá enviar dinheiro de sua conta para outras contas da Instaforex como se estivesse usando o Skrill ou o Neteller. Da mesma forma, você também pode solicitar uma InstaForex BeneCard, que é um MasterCard de débito que pode ser usado para comprar itens ou até mesmo obter dinheiro do caixa eletrônico.
Licença InstaForex.
Como já mencionamos, este corretor não possui uma licença de país da UE. Esta é uma das razões pelas quais eles são capazes de oferecer muito mais aos seus clientes do que outros corretores, no entanto, alguns clientes preferem ter um corretor licenciado. Em nossos testes, a Instaforex se apresentou excepcionalmente e temos certeza de que o registro recente no Banco Central da Rússia reforçará a supervisão, para que problemas futuros não sejam esperados.
é regulado por.
FSP Nova Zelândia.
Artigos da InstaForex.
Ignore a leitura. Leva me para. Informações da corretora Características da conta Informações de suporte do software de negociação Formas de pagamento.
Casino com melhor classificação.
Min. Bônus de depósito até $ 10 até $ 300.
Corretor Forex Confiável.
Min. Depósito Máximo Alavancar US $ 250 1: 400.
Principais plataformas de negociação.
Corretora Depósito min. Investimento Comentários $ 250 $ 25.
Por favor, visite nossos patrocinadores.
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Prova de pagamento de Instaforex
Insta Service Ltd. (doravante referida como a Companhia) e um indivíduo ou entidade que assinou o presente Acordo e preencheu o formulário de registro (doravante referido como o Cliente), juntos referidos como Partes, celebrado no presente Acordo. (a seguir designado "o acordo"). O presente Contrato especifica as condições sob as quais a Empresa fornecerá os serviços ao Cliente relacionados à condução de operações nos mercados financeiros.
O presente Contrato especifica as condições sob as quais a Empresa fornecerá os serviços ao Cliente relacionados à condução de operações nos mercados financeiros.
Definições "Histórico da conta" - uma lista completa de todas as transações concluídas e operações de não negociação conduzidas em uma conta ativa. "Conta ativa" é a conta de negociação do Cliente, em que a quantidade de lotes de mercado executados (1 lote de mercado é equivalente a 10 lotes da InstaForex) para o período contábil excede 0,2% da média do patrimônio líquido denominado em USD. Para uma conta de USD 1.000, a quantidade do lote é de 2 lotes de mercado ou 20 lotes da InstaForex. Na ocorrência de operações opostas, apenas metade do volume bloqueado é contado para a quantidade de lotes executados. "Consultor" - um algoritmo de gerenciamento de conta de negociação na forma de um programa baseado no MetaQuotes Language 4. Este programa envia solicitações e pedidos para um servidor usando o terminal do Cliente. "Arbitragem" - uma estratégia de negociação que usa "transações de arbitragem". "Operação de arbitragem" - uma operação em que um ativo é comprado em um mercado e, no mesmo momento, um ativo correspondente é vendido em um mercado diferente. Essa diferença de preço é fixada em vários mercados de câmbio. É facilmente observado, que o valor da carteira permanece praticamente inalterado, independentemente dos movimentos do mercado (como os comércios opostos se compensam mutuamente). Quando a diferença de preço muda para um lado positivo, a transação de arbitragem oposta de fixação de lucro é realizada. Uma transação de arbitragem também é uma transação conduzida em um mesmo mercado durante um certo período de tempo na condição de que uma diferença considerável de preços entre as cotações apareça no momento da abertura ou fechamento do negócio. "Perguntar" - o preço mais alto no par em que o Cliente compra a moeda. "Saldo" - agrega resultado financeiro de todas as operações concluídas e operações não comerciais de uma conta de negociação. "Moeda base" - a primeira moeda cotada em um par de moedas, que o Cliente pode comprar ou vender ao preço da moeda de cotação. "Bid" - o menor preço na cotação da taxa de câmbio do par de moedas. O cliente vende a preço de oferta. "Fundos de bônus" - fundos recebidos pelo Cliente como parte de programas de bônus e concursos, realizados pela Companhia. "Patrimônio Líquido" é o saldo da conta corrente, calculado de acordo com a fórmula: saldo + lucro flutuante - perda flutuante. "Candlestick bar" é um elemento do gráfico, que inclui preços de abertura e fechamento, bem como preços máximos e mínimos por um determinado período de tempo (1 minuto, 5 minutos, uma hora, 24 horas, uma semana, etc.). "Cliente" é um órgão legal ou parte física que aceitou o presente Contrato com o Revendedor (a Empresa) para conduzir operações de negociação sob os termos de negociação de margem e que celebrou um contrato de aluguel de terminal do Cliente com a InstaForex. "Terminal do Cliente" é um produto de software MetaTrader 4.xx, que permite ao Cliente obter informações sobre as negociações do mercado financeiro em tempo real (quantidade definida pela Companhia), realizar análises técnicas de mercados, conduzir negociações, definir / alterar / cancelar ordens e receber mensagens do revendedor e da empresa. Pode ser acessado gratuitamente no site da empresa (instaforex / downloads / itc4setup. exe). "Arquivo de registro do cliente" - um arquivo criado pelo terminal do Cliente, que registra todas as consultas e pedidos enviados do Cliente ao Distribuidor com uma precisão de 1 segundo. "Posição fechada" - o resultado da segunda parte da transação fechada concluída. "Posição concluída" consiste em duas operações de negociação opostas de igual tamanho (posição aberta e fechada): compra seguida de venda ou venda seguida de compra. "Contrato por diferença" (CFD) - um item de operação comercial baseado em alterações da taxa básica de ativos (ou seja, o ativo sendo o objeto do CFD), incluindo ações, futuros, commodities, metais preciosos, índice de ações etc. "- as principais condições de negociação (como spread, tamanho do lote, volume mínimo de negociação, variações no volume de negócios, margem inicial, bloqueio etc.) para cada instrumento. A partir da data de redação do presente Acordo, a informação está disponível em instaforex / en / specifications. php "Par de moedas" é uma unidade de operação comercial baseada na variação de preço de uma moeda em relação a outra moeda. "Negociante" é: uma empresa com a qual o Cliente entrou em acordo, regulando a base legislativa de conduzir operações comerciais sob as condições de negociação marginal. um funcionário desta empresa que lida com a execução de ordens do Cliente, incluindo execução de ordens, parada e chamadas de margem (no texto do presente Acordo, as letras minúsculas). "Desenvolvedor" - MetaQuotes Software Corp., o desenvolvedor da plataforma de negociação. "Problema controverso" é:
uma situação em que o Cliente assume que o Revendedor violou uma ou mais condições do presente Contrato como resultado de sua atividade ou inatividade; uma situação em que o Dealer assume que o Cliente violou uma ou mais condições do presente Contrato como resultado de sua atividade ou inatividade. "Inquérito" - a instrução do Cliente enviada ao revendedor para obter uma cotação da moeda. Uma consulta não implica a obrigação do Cliente de abrir uma negociação. O "mercado rápido" é uma condição do mercado que se caracteriza por mudanças repentinas na taxa de câmbio durante um curto período de tempo e, muitas vezes, seguidas por diferenças de preços. Geralmente ocorre logo antes e / ou após uma ou uma série de eventos:
A publicação de indicadores económicos dos membros do G7 (os oito principais países industrializados, ou seja, os EUA, Alemanha, Japão, França, Reino Unido, Canadá, Itália), tem um elevado grau de influência nos mercados financeiros; as principais taxas de juros anunciadas pelos bancos centrais e suas comissões; discursos ou conferências de imprensa de governadores de bancos centrais, ministros das finanças e dos presidentes dos países do G7; intervenções de governos em mercados monetários; atos terroristas de importância nacional (governamental); desastres naturais que causaram o anúncio da emergência do estado (ou das medidas restritivas analógicas) dentro dos territórios afetados; surto de guerra ou ações militares; força política grandes eventos como renúncias, nomeações ou inaugurações (incluindo resultados eleitorais) do poder executivo dos governos; outras condições que influenciam a dinâmica da taxa de câmbio. "Lucro / perda flutuante" - lucro / perda não corrigido de todas as negociações em aberto às taxas de câmbio atuais no momento presente. "Circunstâncias de força maior" - ocorrências que não poderiam ter sido previstas ou evitadas. Tal como:
desastres naturais; guerras; atos de terror; ações governamentais, ações de autoridade governamental e executiva; ataques de hackers e outros atos ilegais contra servidores. "Margem livre" - fundos em uma conta de negociação que podem ser usados para abrir novos negócios. Calculado de acordo com a fórmula: equity - margin. "Gráfico" (gráfico) é um fluxo de citações ilustradas graficamente. Ele mostra o pico máximo de qualquer barra / castiçal, que é o lance máximo durante um período; o lance mínimo ou mínimo; o preço de fechamento ou o último lance de qualquer barra / castiçal; e o preço aberto ou o primeiro lance de qualquer barra / castiçal. "Margem coberta" - uma cobertura de garantia garantida pelo Revendedor para abertura e manutenção de negócios. Para cada instrumento, é indicado separadamente em Especificações. "Margem inicial" - o exigido pela cobertura em dinheiro do Dealer para abrir uma negociação. Para cada instrumento, o valor é indicado em Especificações. "Site da InstaForex" é o site oficial da corretora InstaForex disponível no seguinte endereço: instaforex / "Instrumento" - um par de moedas ou CFD (contrato por diferença). "Alavancagem" - a relação de uma soma coberta usada em um comércio para o volume do comércio: 1: 100, 1: 200. Alavancagem de 1: 200 significa que, para abrir uma negociação, é necessário ter uma conta de negociação com a quantia de depósito, que é 200 vezes menor que a soma da negociação a ser aberta. "Bloquear" - posições longas e curtas do mesmo volume que foram abertas para o mesmo instrumento na mesma conta. "Margem de bloqueio" é uma soma de capa, exigida pelo revendedor para abrir e manter as posições de bloqueio. Para cada instrumento, é indicado em Especificações. "Long" - comprando um instrumento esperando que a taxa aumente. Em conexão com o par de moedas, está comprando a moeda base usando a moeda de cotação. "Lot" - uma unidade para medir a quantidade de ações, commodities, moeda base, que é usada em uma plataforma de negociação. "Tamanho do lote" - a quantidade de ativos, mercadorias e moeda base por lote, definida em Especificações. "Margin level" - o rácio do capital próprio para margem necessária (em percentagem), calculado de acordo com a fórmula: (equity / margem) * 100%. "Margin call" - um estado da conta de negociação quando o Dealer tem um direito, mas não é obrigado a fechar todas as negociações abertas do Cliente devido a fundos insuficientes (margem livre). Nível de margem, onde surge a situação de "chamada de margem"; está indicado no presente Acordo. "Negociação de margem" - negociação com o uso de alavancagem; um cliente é capaz de abrir negócios cujo valor é muito maior do que o empregado em um fundo pessoal comercial do cliente. "Mercado aberto" - início dos pregões após o final de semana, feriados ou após um intervalo de tempo entre as sessões de negociação. "Margem necessária" - quantia de dinheiro necessária para manter posições abertas. É indicado na página Especificações do contrato. "Operação de não negociação" - a operação de completar uma conta de negociação (ou sacar dinheiro da conta de negociação) ou a operação de alocar (devolver) o crédito. "Condições normais de mercado" - condição do mercado quando: não há paradas significativas na entrega de cotações para uma plataforma de negociação; não há dinâmica de preços precipitada; não há diferenças consideráveis de preço. "Mercado normal" - ver "Condições normais de mercado". "Erro óbvio" - a abertura / fechamento das posições do Cliente pelo distribuidor ou a execução de qualquer pedido a preços, que diferem muito do preço do instrumento no fluxo de cotações no momento da execução. Ou alguma outra atividade do Dealer ou inatividade relacionada à avaliação incorreta dos preços de mercado em um determinado momento. O "gap de abertura" é uma situação em que uma das seguintes afirmações é verdadeira: O lance do mercado aberto é maior do que o Ask no fechamento do mercado; Pergunte no mercado aberto é menor do que o lance no fechamento do mercado. "Pedido" - as instruções do Cliente enviadas ao Concessionário para abrir / fechar um comércio, quando o preço atingir o nível do pedido, ou para colocar, excluir ou alterar o nível do pedido. "Nível do pedido" - o preço indicado no pedido. "Posição aberta" é o resultado da primeira parte de uma transação totalmente concluída. Ao abrir uma posição, o Cliente assume as seguintes obrigações: realizar a segunda parte das transações (compra / venda) do mesmo tamanho; para manter o patrimônio não inferior a 30% da margem necessária. "Pedido pendente" - o Cliente solicita que o Dealer abra uma negociação quando o preço atingir o nível do pedido. "Pips" - a menor unidade de preço para qualquer moeda estrangeira. Também chamado de "pontos". O "preço anterior à cotação não comercial" é um preço próximo de uma barra de minutos, antes da cotação de barra de minutos sem mercado. "Diferença de preço" - qualquer uma das seguintes situações: a Proposta atual é maior do que a Solicitação anterior; o presente Ask é menor do que o lance anterior. "Moeda de cotação" é a segunda moeda no símbolo do par de moedas que é usado pelo Cliente para vender ou comprar a moeda base. "Base de dados de cotações" - informações sobre todas as cotações de moedas. "Citando" é o processo de fornecer as cotações de moeda em tempo real ao cliente para realizar uma negociação. "Taxa" - para par de moedas: preço unitário da moeda base expresso em termos de moeda de cotação; para CFD: preço unitário de ativos base expresso em termos de dinheiro. "Depósito real" é uma diferença entre depósitos e levantamentos na conta de negociação do Cliente para o período de relatório. "Arquivo de registro do servidor" é um arquivo criado pelo servidor, que registra todas as solicitações e pedidos recebidos pelo revendedor do cliente, incluindo o resultado do processamento, com precisão de 1 segundo. "Servidor" é o produto de software do MetaTrader Server 4.xx que processa os pedidos e solicitações dos Clientes, fornece informações sobre as negociações do mercado financeiro em tempo real (quantidade definida pela Companhia), levando em conta obrigações mútuas entre o Cliente e o Cliente. Revendedor e aderência às condições e restrições. "Posição Curta" - vender o instrumento com vista ao declínio da taxa. Com relação aos pares de moedas: quando a moeda base é vendida usando a moeda de cotação. "Spike" - a cotação de preço que atende às seguintes condições: há uma diferença considerável de preço; um preço de curto prazo retorna ao nível inicial, criando uma diferença de preço; nenhuma dinâmica de preços precipitada antes desta cotação de preço; Não há eventos macroeconômicos e / ou notícias corporativas influenciando sensivelmente o preço do instrumento no momento em que essa cotação se inicia. A Empresa tem o direito de remover informações que não sejam de cotação de mercado (Spike) da base de dados de cotações do servidor. "Spread" - a diferença entre Bid e Ask (em pips). "Transmissão de cotações em tempo real" - uma cadeia de cotações para cada instrumento importado e visto em uma plataforma de negociação, o mecanismo de fornecimento de cotações ao Cliente pelo Negociante, visível no modo em tempo real, usando o qual o Cliente é capaz para enviar uma ordem ao revendedor para realizar uma negociação a cada momento. "Stop out" - ordem forçada para fechar uma posição gerada pelo servidor. "Swap" - um pagamento realizado por levar uma posição aberta durante a noite. Pode ser positivo ou negativo. Um gráfico, definindo valores de swap para cada instrumento, pode ser encontrado no site oficial da InstaForex. No momento da revisão do presente Acordo, as informações estavam disponíveis em instaforex / en / specifications. php. "Trailing stop" é o algoritmo de gerenciamento de pedidos stop loss (SL): se um lucro de posição aberta não exceder o nível de parada móvel, não execute nenhuma ação; assim que o lucro da posição aberta excede o nível de parada móvel, envie um pedido ao servidor substituindo a ordem SL por uma distância que seja igual ao valor de parada móvel do preço atual; Assim que o intervalo entre a ordem SL e a cota exceder a parada móvel, o servidor alterará o nível da ordem, de forma que a distância entre a ordem e o preço atual seja igual à parada móvel. A parada móvel funciona quando o terminal do cliente é iniciado, conectado à Internet e autorizado com êxito pelo servidor. "Mercado magro" - um estado do mercado, quando há menos cotações do que normalmente importadas na plataforma de negociação por um período considerável de tempo. Como regra geral, esse tipo de condição de mercado ocorre durante feriados de Natal, feriados nacionais nos países do G7 e entre as 23:00 da noite. - 3:00 da manhã (GMT + 2) etc. "Ticket" - um número de identificação exclusivo atribuído à posição ou pedido pendente em uma plataforma de negociação. "Trailing stop value" - o valor do parâmetro "trailing stop", definido pelo Cliente. "Horário da plataforma de negociação" - o fuso horário no qual os eventos registrados no arquivo de log do servidor ocorrem. No momento da publicação do presente Acordo é GMT + 2. "Tamanho da operação de negociação" - a quantidade de lotes multiplicada pelo tamanho do lote. "Condições de mercado que diferem das normais" - mercado enxuto ou mercado rápido. "Trading operation / trade" é a compra / venda do instrumento realizado pelo Cliente. "Plataforma de negociação / terminal" - um conjunto de software e instalações técnicas que suporta o recebimento de informações sobre transações realizadas nos mercados financeiros em tempo real, realiza operações de negociação, leva em conta as obrigações mútuas entre o Cliente eo Revendedor, e impõe observação condições e restrições. De forma simplificada, para os fins do presente Contrato, consiste no "Servidor" e no "Terminal do Cliente". "Conta de negociação" - log personalizado exclusivo de todas as operações registradas na plataforma de negociação, onde transações fechadas concluídas, posições abertas, operações não comerciais e pedidos são refletidos. O presente Contrato entre o Cliente e a Empresa define os termos de uso de todos os serviços oferecidos pela Empresa e por outros prestadores de serviços de terceiros autorizados, incluindo o uso dos serviços com a finalidade de realizar transações na conta de negociação do Cliente. Serviços da empresa. Definição dos serviços da empresa. Os serviços da Empresa são todos programas ou serviços interativos oferecidos pela Empresa, que possibilitam ao Cliente:
- se conectar com a Empresa ou com um provedor de serviços de terceiros autorizado;
- receber informações e cotações da Empresa ou de um provedor de serviços terceirizado autorizado;
- Conduzir negociações nos mercados financeiros através do terminal de negociação da Companhia MetaTrader 4.0 (programa de software) que inclui transferência eletrônica de dados que o Cliente envia à Empresa usando um computador pessoal conectado por modem ou qualquer outro dispositivo para acessar a rede de transferência de arquivos atribuída pela Empresa. . Ao assinar o presente Contrato, o Cliente reconhece estar familiarizado com as regras de comunicação e concorda que o Cliente pode dar instruções apenas por telefone ou pelo terminal de negociação do Cliente. Os serviços da Companhia incluem o conjunto de softwares de informação "MetaTrader 4.0", meios de análise técnica e serviços de fornecimento de informações pelo terceiro, oferecidos juntamente com os serviços da Companhia. O Cliente reconhece que a Empresa se reserva o direito de alterar, adicionar, renomear ou deixar inalterados os serviços da Empresa que são oferecidos nos termos do presente Contrato sem qualquer aviso prévio. O Cliente também reconhece que o Contrato é aplicável a serviços, que podem ser alterados, adicionados ou renomeados no futuro, além dos serviços que são fornecidos ao Cliente atualmente. Em relação às negociações do Cliente, a Empresa apenas executa as ordens do Cliente sem fornecer gerenciamento de confiança ou recomendações. A Empresa executa as consultas ou ordens do Cliente, independentemente de um caráter comercial, mesmo que elas não sejam benéficas para o Cliente. Mas para os casos descritos no presente Acordo, a Companhia não é obrigada a:
- monitorar e notificar o Cliente sobre o status comercial;
- fechar uma posição aberta do Cliente;
- fazer tentativas de executar a ordem do Cliente usando as cotações, que diferem das cotações exibidas na plataforma de negociação "MetaTrader 4.0". Os serviços da Empresa excluem o fornecimento de recomendações e informações para motivar o Cliente a realizar operações. Em alguns casos, a Empresa se reserva o direito de fornecer informações, recomendações e conselhos ao Cliente; neste caso, a Companhia não tem responsabilidade sobre o resultado e a eficácia de tais ações. A Empresa reserva-se o direito de cancelar ou encerrar qualquer posição do Cliente em termos de condições que sejam reguladas pelo presente Contrato. Todas as negociações conduzidas pelo Cliente como resultado de informações errôneas ou erros, devem ser mantidas por ambas as partes, o Cliente e a Empresa. Princípios básicos. Processamento de pedidos do cliente. Para conduzir negociações, o mecanismo de cotação "Instant Execution" é usado. As consultas e pedidos do cliente são processados de acordo com o seguinte esquema:
- o cliente faz uma consulta ou um pedido, cuja correção é verificada, no terminal do cliente;
- o terminal do Cliente encaminha a consulta ou o pedido para o servidor;
- o servidor recebe o pedido do Cliente e verifica sua exatidão; então o terminal de negociação mostra a mensagem "solicitação foi aceita pelo servidor";
- uma vez processada a consulta ou pedido do Cliente, o servidor envia o resultado de volta ao terminal de negociação do Cliente;
- desde que haja conexão ininterrupta entre o terminal do Cliente e o servidor, o terminal do Cliente recebe o resultado da consulta ou o resultado da execução da ordem do Revendedor. O Cliente pode tentar cancelar a solicitação enviada anteriormente (que está na fila); no entanto, a Companhia não pode garantir o sucesso dessa tentativa. O tempo, necessário para executar uma consulta ou um pedido, depende da qualidade da conexão entre o terminal do Cliente e o servidor da Empresa, bem como das condições de mercado. Sob as condições normais de mercado, geralmente leva de um a cinco segundos para processar uma consulta ou um pedido. Em meio às condições de mercado que diferem das condições normais, o tempo de processamento pode ser estendido até 10 a 15 segundos. O servidor da empresa pode recusar o pedido do cliente nos casos da seguinte forma:
- na abertura do mercado, é recebida uma mensagem "Sem preço", caso o Cliente faça uma consulta antes de a primeira cotação ser importada na plataforma de negociação;
- o cliente não tem fundos suficientes para abrir uma nova posição;
- as condições de mercado não são normais. Operações de negociação. Moeda é vendida a preço de compra. Moeda é comprada pelo preço Ask. Tamanho mínimo de um comércio. Para as contas de negociação dos tipos Standard e Eurica com o saldo e / ou fundos no valor de US $ 100.000,00 (cem mil USD) ou equivalente em outra moeda, pode haver uma limitação do tamanho da posição mínima no valor de 1 InstaForex lote (ou USD1 por pip). Para contas de US $ 10.000,00 (dez mil dólares) ou equivalente em outra moeda a critério da Empresa, pode haver uma limitação do tamanho mínimo de operação de 0,1 lote InstaForex (ou US $ 0,10 por 1 pip). Para contas de negociação com o saldo superior a USD10.000 e acima de USD100.000, o tamanho mínimo do lote da InstaForex pode ser definido proporcionalmente ao saldo, a critério da Companhia. Se a soma total das posições abertas pelo Cliente exceder as seguintes somas em moeda base, a Companhia reserva-se o direito de impor limitações sobre a alavancagem máxima.
- para valores acima de USD5, 000 (cinco milhões) a 1: 100;
- para os montantes acima de US $ 20.000.000 (vinte milhões) a 1:50.
A Empresa reserva-se o direito de impor as restrições acima mencionadas de forma seletiva. Para contas com o saldo acima de 1.000 USD, a alavancagem pode ser reduzida de 1: 1000 para 1: 600. Spreads Em caso de nenhuma força maior, a Companhia usa spread fixo, que é indicado no site oficial da Companhia. Para se familiarizar com os spreads atuais, visite: instaforex / en / specifications. php Carregando uma posição para o dia seguinte. Quando uma posição passa para o dia seguinte, o swap é acumulado para uma posição aberta a partir das 23:59:30. Para se familiarizar com os swaps atuais, visite: instaforex / en / specifications. php. Para a noite de quarta a quinta-feira, um swap triplo é acumulado. O swap é triplicado nas sextas-feiras nos CFDs, exceto para o #SPY e o #QQQ. Fazendo alterações nas condições de negociação. A Companhia tem o direito de alterar os requisitos de margem, spreads, modo de execução dos pedidos e outras condições de negociação em correlação com feriados nacionais e internacionais, e deve notificar os Clientes 5 dias úteis antes. Nesse caso, todas as alterações serão aplicáveis às negociações já abertas e novas posições. Fechando posições CFD. Se houver posições abertas em uma conta de negociação em um dia (ou no dia seguinte) da publicação de estatísticas econômicas da empresa emissora de CFD, ou qualquer outro evento, que tenha um grande impacto sobre a taxa de ações, a Companhia reserva o direito para fechar uma posição usando a última cotação de mercado no fechamento da sessão de negociação. Neste caso, segue-se uma reabertura comercial em uma das cotações de mercado durante os primeiros 5 minutos após a abertura da sessão. Posição de abertura. Para abrir uma posição, um pedido deve ser enviado do terminal do Cliente para o servidor da Empresa. Os seguintes parâmetros de ordem são obrigatórios:
- tamanho da posição (em lotes). A lista de instrumentos disponíveis para realização de operações de negociação usando o modo "Instant Execution" é publicada no site oficial da Companhia na seção "Instrumentos de Negociação" (instaforex / en / specifications. php). A Companhia é obrigada a notificar o Cliente 7 dias antes de alterar a lista dos instrumentos de negociação. Para abrir uma posição de compra / venda, o cliente deve enviar um pedido usando o terminal do cliente.
-Para abrir uma posição de compra na janela de pedidos do terminal do cliente, o cliente deve clicar em "Comprar", onde o pedido é enviado para o servidor.
-Para abrir uma posição Sell na janela de pedidos do terminal do Cliente, uma guia Sell deve ser clicada, enquanto a ordem é enviada para o servidor. Execução de ordens do cliente para abrir uma posição. Se o tamanho da margem livre for suficiente para abrir uma posição, a posição será aberta. Um novo nível de margem livre será ajustado automaticamente. Caso o tamanho da margem livre seja insuficiente para abrir uma posição, a posição não deve ser aberta e uma mensagem sobre fundos insuficientes deve aparecer na janela do pedido. Se, no momento do pedido do Cliente ou da execução da consulta pelo servidor, a cotação for alterada, o servidor deverá oferecer um novo preço Bid / Ask. Neste caso, uma nova janela "Requote" deve aparecer com novos preços. Se o Cliente concordar em conduzir a operação com cotações recém-oferecidas, a guia "OK" deve ser clicada na janela "Requote" em 3 segundos. O pedido do cliente para abrir uma posição é considerado executado e a posição a ser aberta, quando o arquivo de log do servidor correspondente tiver sido atualizado com um novo registro. Cada nova posição receberá um número de bilhete seqüencial. Posição de fechamento. Para fechar uma posição no terminal do Cliente, o Cliente é obrigado a indicar os seguintes parâmetros:
- o bilhete da posição a ser fechada,
- o tamanho da posição. Para fechar uma posição, o Cliente deve clicar no ícone "Fechar posição" na ordem do terminal de negociação. Execução das ordens do cliente para fechar uma posição. Se, no momento da execução do pedido / consulta do Cliente pelo servidor, a cotação for alterada, o servidor deverá oferecer um novo preço Bid / Ask. Neste caso, aparecerá uma janela "Requote" com novos preços. Desde que o Cliente concorde em conduzir o negócio a preços recentemente oferecidos, o ícone "OK" deve ser clicado dentro de 3 segundos. O pedido do Cliente para fechar uma posição é considerado concluído e a posição como fechada, quando um registro correspondente no arquivo de log do servidor é exibido. Descrição das ordens, disponíveis no terminal de negociação InstaTrader: Tipos de ordens:
"Buy Stop" sugere a abertura de uma posição de compra a um preço superior ao preço real no momento da colocação do pedido;
"Sell Stop" sugere uma posição de venda que se abre a um preço inferior ao preço real no momento da colocação do pedido;
"Buy Limit" sugere a abertura de uma posição de compra a um preço inferior ao preço real no momento da colocação do pedido;
"Sell Limit" sugere a abertura de uma posição de venda a um preço superior ao preço real no momento da colocação do pedido. Para fechar a posição, as seguintes ordens podem ser usadas:
"Stop Loss" implica fechar a posição aberta anteriormente a um preço, que é menos lucrativo para o Cliente se comparado ao preço no momento da colocação do pedido;
"Take Profit" implica fechar uma posição aberta anteriormente a um preço, o que é mais lucrativo para o Cliente em comparação com o preço no momento da colocação do pedido. O Cliente tem o direito de alterar e remover qualquer pedido pendente, se ele não tiver sido ativado. Execução de pedidos. Um pedido será enfileirado para execução nos seguintes casos:
- A ordem Stop de venda é enfileirada para execução no momento em que o preço Bid nas cotações de streaming se torna menor ou igual ao nível do pedido;
- A ordem Stop de compra é enfileirada para execução no momento em que o preço Ask nas cotações de streaming atinge ou excede o nível do pedido;
- A ordem Sell Limit é enfileirada para execução no momento em que o preço Bid nas cotações de streaming atinge ou excede o nível do pedido;
- A ordem Buy Limit é enfileirada para execução no momento em que o preço Ask nas cotações de streaming se torna menor ou igual ao nível do pedido;
- Take Profit order para a posição de compra aberta é enfileirada para execução quando o preço Bid nas cotações de streaming excede ou é igual ao nível do pedido;
- Pedido de Stop Loss para acionadores de posição de compra aberta, quando o preço Bid nas cotações de streaming cair abaixo ou igual ao nível do pedido;
- Take Profit order para os gatilhos de venda aberta, quando o preço Ask nas cotações de streaming cair abaixo ou igual ao nível do pedido;
- A ordem Stop Loss para o comércio aberto de vendas desencadeia a venda de uma posição aberta e o preço Ask no fluxo de cotações excede ou igual ao nível da ordem. Em casos de lacunas de preços, as ordens são executadas de acordo com as seguintes regras:
- ordens pendentes, em que o nível aberto e o Take Profit entraram em uma lacuna de preço, são cancelados com um comentário [cancelado / lacuna];
- Take Profit order cujo nível está dentro de uma lacuna de preço, é executado ao preço definido pela ordem;
- A ordem Stop Loss, que está dentro da diferença de preço, é executada no primeiro preço recebido após a diferença e marcada por um comentário [sl / gap];
- As ordens pendentes Stop e Sell Stop são executadas ao primeiro preço recebido após uma diferença de preço, com [begin / gap] aparecendo como um comentário;
- Ordens pendentes de Limite de Compra e Limite de Venda são executadas no preço definido e marcadas por um comentário [iniciado / intervalo].
In some cases, when price gaps are small, orders can be executed in a customary mode, according to the set in the order prices. When a pending order is received for execution and the size of free margin is not enough for the order opening, the pending order is deleted automatically with the comment "canceled by dealer". Time of validity and order placement, parameters, rules of placing orders. Orders can only be placed, removed or changed by the Customer when trading for the chosen instrument is allowed. The trading hours for each instrument are indicated at instaforex/en/specifications. php. Placing a pending order, the following information should be provided by the Customer:
- position size (volume);
- order type (Buy Stop, Sell Stop, Buy Limit, Sell Limit);
- price level at which the order should be set. When a pending order attempts execution, the server automatically checks the trading account stance to see if free margin is available. New position is added to the list of open positions; the cumulative Customer position and free margin are calculated. Under normal market conditions a server executes an order according to the price set without slippages. An order is considered to be executed once it has been recorded in the server log file. The Customer agrees to undergo a supplementary expert examination of the trading account, if it has been revealed that the trading methods of the Customer include opening and closing/opening lock positions with a less than 5-minute interval between them. In accord to the results of the supplementary examination the Company reserves the right to correct the outcome of the Customer’s trading by the sum total of such orders. Forced close of positions. When the Customer account margin level is less than 30%, margin call triggers. The Company has the right, however, is not obliged to close the Customer position. It is at the Company’s discretion whether to close the position or not. If the current trading account state (equity) is less than 10% of the margin necessary to maintain an open position, the Company reserves the right to force a Customer position close without prior notice. The server controls the account current condition. In case conditions described in Clause 3.15.2 of the present Agreement are violated, the server shall generate a forced position closing order (stop out). Stop out is executed according to the market price in line with the general Customer orders’ queue. Forced close of a position is recorded in the server log file as a "stop out". In case the conditions described in Clause 3.15.2 of the present Agreement are violated and the Customer has several open positions, the position with the highest floating loss will be closed first. Under normal market conditions, in case the last position on a trading account is closed, the Company may provide the balance in the range from 0% to 10% of the margin required to maintain this last forcibly closed position. The Company reserves the right to restore a negative balance on one of the Customer’s accounts at the expense of the funds available on the Customer’s other trading account. There can be a delay in automatic order closing in the process of forced position close. This delay can be the reason of closing a position at a more favorable price than the price at the moment of the induced order closing. The account status at the moment of the deal closing by "stop out" is reflected in the comment to the order, where per cent of free margin, account balance and margin level are indicated. Closing of the order at the price, which is more profitable for the Customer than the "stop out" level, cannot be considered as the reason for a claim on the part of the Customer. Closing of the position at the price, which is less favorable for a Customer than "stop out" level, can be considered as the reason of claim on the part of the Customer. By accepting the present Agreement, the Parties have agreed that market working time - Monday 00:00 - Friday 23:59 - is shifted twice a year due to the USA switching to day-light saving time and vice versa, on the second Sunday of March and the first Sunday of November correspondingly. The maximum number of deals opened simultaneously is not limited. Yet, the Company reserves the right to impose obligatory restrictions upon the number of orders opened. Money deposit/withdrawal. Withdrawing funds from a Customer trading account. The Customer shall withdraw the money from the trading account to the payment systems, enabled for withdrawal in the Customer Cabinet on the Company’s official website. For the trading accounts, which were deposited through electronic payment systems, the withdrawal of money by means of bank currency transfer using the bank details of the trading account owner is made, if agreed upon by the Company. Using electronic payment systems, withdrawal is possible to be processed only to the same payment system with the same account details (currency, account number), which the deposit was made from. In case a trading account has been loaded from numerous payment systems, using several wallets and in different currencies, withdrawal shall be requested on the proportional basis. If the Customer has changed the details within the payment system, it is necessary to notify the Company by sending a filled-in F1 form with attachment of ID scan copy to the Finance Department of the Company. Otherwise, the Company reserves the right to decline the Customer request of withdrawal to new personal details. Withdrawal is processed within the set time, which varies for every payment system; however, in some cases the time of the withdrawal can be increased up to 5 working days, except for the cases described in Clause 9.1.4 of the present Agreement. The withdrawal of funds received through InstaWallet to external payment systems is possible 5 days after the trading account loading.
For withdrawal of money deposited through the InstaWallet system, a commission shall be charged as follows:
- 2% of the withdrawn amount, if there is a high trading activity of the trading account, that has been deposited through the InstaWallet system, and different payment systems are used to deposit to and withdraw from InstaWallet;
- 5% of the withdrawn amount, if there is a weak trading activity in the trading account, and different payment systems have been used to deposit to and withdraw from InstaWallet;
- no commission, if the same payment system was used for deposits and withdrawals to/from InstaWallet.
The Finance Department shall be entitled to decide on a degree of the trading activity in the trading account as well as set the described withdrawal commissions at its own discretion. If the currency exchange between payment systems has been revealed, the Company reserves the right to charge extra commissions for the exchange service. When the deposit currency differs from the account currency, the Company uses an average rate to process withdrawal requests. An average rate is determined by the rates and volumes of deposits. Depositing funds to the Customer trading account can be made through any of the methods listed at the Company's website. The Customer agrees that in cases of software malfunction, delays in depositing funds to the trading account are possible. The Company is obliged to load a sum to the Customer trading account in case of detecting any error in software, that caused a delay in automatic funds depositing, upon condition that the Customer informs about the delay. Interest rate for funds unused/unspent in trading. As contas ativas de todos os tipos estão sujeitas a juros anuais de 5% sobre os fundos disponíveis. Uma taxa de juros anual de 5% é calculada com base na média dos recursos livres do mês atual e acumulada nas contas de negociação em duas etapas: 2% ao final de cada mês e 3% durante a primeira semana do mês seguinte à taxa contábil. . (A taxa de juros é aplicável somente a contas ativas. Contas inativas são creditadas com juros de 2% em base anual). In case the conditions of the present agreement are violated by the Customer, the Company reserves the right not to pay the interest on disposable funds and to call off the interest accrued earlier. Crediting of a monthly IR reward for free funds is a promotional campaign of the Company directed to stimulate the activity of Customers. The Customer confirms and admits the fact that none of member companies of Insta Service Ltd. is a bank, and that the credited IR is not a bank interest. In case of weak trade activity of the Customer trading account the Company reserves the right to decrease the amount of IR for such account or to fully cancel this IR reward including the total amount of earlier credited IR, when improper use was revealed, including but not limited to cases when a trading account has not been used with the purpose of trading during an extended period of time.
Trading activity is considered weak when the summarized volume of closed trades in the Customer trading account for the accounting period has not exceeded the quantity of market lots equivalent to 0.1% of the average equity denominated in USD. For a USD1,000 account the volume is 1 market lot or 10 InstaForex lots. Fees charged for deposit/withdrawal. At funding a trading account the Company compensates full or partial amount of fees charged by payment systems as listed at secure. instaforex/deposits. In case of detection of this service abusive practice the Company reserves the right to deduct the commission from the Customer trading account. Order of business, claims and contentious cases settlement. When contentious cases occur, the Customer is entitled to report a claim to the Company. Claims are accepted within two working days from the date the problem has occurred. The claim shall be sent to the Trading Operations Department in the form of an email to dealer@instaforex. The claim is not subject to revelation by the claimant until the inquiry is finished.
Claims submitted in other ways shall not be reviewed. The Company shall process the Customer complaint within the term of not more than 10 working days:
If the Customer claim is considered fair, the Company will accept it and deposit funds in the Customer trading account within one working day.
The Company follows generally accepted market practices and internal policy, for those claims not mentioned in the present Agreement. The Customer claim form shall comprise:
- trading account number;
- date and time when the contentious case occurred;
- contentious case or order ticket;
- description of claim, leaving out emotional connotation. The Company reserves the right to dismiss a claim in the following cases:
- the claim does not comply with the terms of the Clauses 5.1, 5.2, 5.4.;
- the claim comprises obscene/rude words or/and insults to the Company or its officials;
- the claim contains threats to the Company or its officials;
- the Customer threatens to stain the reputation of the Company using social networks and other community resources. The Company reserves the right to correct the result of the Customer trades if the server errors were detected, which led to quotes delay, spikes and other negative consequences for the Company, and could not have been hedged by the Company contractors. The Company guarantees that any deal of the Customer carried out at non-market quote (spike) shall be restored just after detection of the fact of erroneous performance. If the positions are fully locked by any locking system including triple lock and the sum of swaps has a positive value, the Company reserves the right to correct the swap. The present Agreement forbids use of strategies oriented on the profit extraction by means of intentionally creating the situations, when one of the Customer's or a group of Customers’ account turns to negative balance, including the situation when the accounts are opened under the names of different persons, invariably being the part of one trading strategy. In case of revealing implementation of such trading strategies, the Company reserves the right to apply the Clause 3.15.5. of the present Agreement. If at the moment of market close the total volume of positions, opened at the Customer account implies the change of total profit by more than 0.5% of deposit, in case the price changes by 1 pip (more than 5 InstaForex lots for every USD1,000 of deposit), the Company reserves the right to correct the financial result of such deals in case the market opens with a gap by the amount proportional to the size of the gap in pips. The Dealing Department of the Company executes its affirmative decision on a claim regarding reopening a position according to the following scheme: in case there are considerable time or price gaps since the moment of erroneous closing a position to that of opening a position, the deal can be opened again at an average price which is set either for the period between a mistaken position close and making a decision on its reopening or within an hour from the moment of erroneous position close. Reopening a position is placing a new order of the same volume as the one closed mistakenly. This rule is fully applicable to the compensation of mistakenly closed positions. When the price change, connected with the a difference between the instrument last price at market close and the instrument first price at market open, or connected with news release, leads to a profit higher than 10% of the initial deposit, the Company reserves the right to use correction of such trade financial result in the size proportionate to the difference of the abovementioned prices in pips, by means of deducting the funds with the comment "Clause 5.12. correction". In certain cases it is at the Company’s discretion to set the minimal profit change below a 10% level (of the initial deposit). The Company reserves the right to nullify results of a deal if the Company discovers that money used to execute the deal has been acquired in a violation of provisions of any Company agreement, including the present Agreement, accepted by the Customer. If the total swap on all the trades made exceeds USD 5,000, the Company reserves the right to correct it to USD 5,000 in certain cases. The compensatory amount to the Customer at eliminating the technical deficiency consequences cannot exceed USD 500,000. Lost or potential profits as well as the losses incurred as the result of equipment unavailability are not subject to reimbursement. Identification and verification of Customers. The Company has the right to ask the Customer to prove the personal identity information, indicated in the trading account registration form. At any moment the Customer can receive a request to submit a scan copy of the passport/ ID or a certified copy of the passport/ ID, which is at the Company's discretion. In case the Customer has not received the request for providing the scan copy of passport/ ID, the verification procedure of the trading account is not obligatory, though the Customer is free to load the copy of the passport or any other document which identifies the personality to his Client Cabinet. If after the account opening the Customer personal registration information (such as full name, address or telephone) has been changed, the Customer is obliged to inform the Client Relations Department of the Company sending a request to change the registration information. A Customer agrees that personal information indicated at registration of a trading account can be used by the Company within the bounds of the AML (against money-laundering) policy. The Customer is responsible for authenticity of the provided personal documents or their copies, and admits the right of the Company, if their originality is doubted, to apply to the law-enforcement authorities of the document issuing country for the authentication validation, in case the act of the document forgery was disclosed, the Customer will be brought to responsibility in accordance with the legislation of the document issuing country. Riscos
This notification is missioned to reveal to the Customer the information regarding risks connected with conducting trading operations on the financial markets and to warn the Customer about possibility of financial losses related to these risks. In the present Agreement it is impossible to disclose all information about all potential risks due to sheer number of possible situations. The interpretation of the notions and terms used in this notification fully coincides with interpretation of those in the Agreement on processing and executing the Customer orders.
Efeito de alavancagem. Conducting trades under the conditions of "Margin Trading" a slight change of the instrument price rate can have an imposing impact on the Customer trading account balance due to the leverage effect. In case the market moves against the Customer position, the latter can suffer losses in the amount of the initial deposit and other additional funds deposited by the Customer in order to keep the positions open. The Customer acknowledges being fully responsible for considering all risks, using finance and choosing the corresponding trading strategy. It is highly recommended to maintain the Margin Level above 1000% and always set Stop Loss orders to limit possible losses. High instrument volatility. Numerous instruments have considerable intraday price change ranges, implying a high possibility of trades ending in high profits or losses. Technical risks. The Customer undertakes risks of financial losses caused by malfunctioning of informative, communication, electric and other systems involved. Conducting trading operations in the Customer terminal, the Customer undertakes the risks of financial losses caused by the following reasons:
a) hardware and software equipment errors, or poor quality of connection on the Customer side;
b) improper functioning of the Customer equipment;
c) wrong settings of the Customer terminal;
d) use of outdated Customer terminal;
e) the Customer unfamiliarity with the instructions provided in the "Customer Terminal Use Guide" and in the section "FAQ: Frequently Asked Questions". The Customer acknowledges that in case of conducting trading operations on telephone, during peak hours the possibility to reach the operator is weaker. The situation described can occur during fast market (for example, at key news releases). Other than normal market conditions. The Customer realizes that under other than normal market conditions the time of the Customer order processing can be prolonged. Plataforma de negociação. The Customer admits that there can be only one enquiry/order enqueued to be processed by the sever. The attempt to set any new order or enquiry shall be declined with the order window displaying the message "Trade flow is busy". The Customer acknowledges that the only reliable source of information regarding the streaming quotes is the main server, servicing the real Customers. The quotes databases in the Customer platform cannot be regarded as a credible source of information regarding the streaming quotes, as in case of unstable connection between the Customer platform and the server a part of quotes can fail to enter the Customer platform. The Customer admits that shutting down the window of placing/ modifying / cancelling an order, and shutting down the window of closing or opening positions does not cancel the enquiry or order, which has already been sent to the Dealer to be exercised. The Customer undertakes risks of unplanned trading operations conducted in cases of resending an order before the moment of receiving the information about the result of the Dealer’s executing the prior order. The Customer realizes that simultaneous modification of the pending order level and Stop-Loss and/or Take-Profit, which were added right after the order had been executed, will only be processed when a Stop-Loss and/or Take-Profit level order is modified for the opened position of the order. Comunicação. The Customer undertakes the risk of financial losses caused by late receiving or a failure to receive the server or Dealer message. The Customer realizes that non-coded information sent by email is not secured from unauthorized access. The Customer agrees that the Dealer reserves the right to delete the messages, which were not received by the Customer by internal Customer platform mail within three calendar days since the moment of the message uploading. The Customer bears full responsibility for confidentiality of the received from the Dealer information, and undertakes the risks of financial losses caused by unauthorized access of third parties to the Customer trading account. The risks connected with activity of third parties involved in relationship between the Company and the Customer. The Customer undertakes risks connected with disestablishment of payment systems. If the electronic payment system ceased to exist, the Company deducts funds from the Customer account in the amount deposited through this system. The Customer undertakes risks related to indicating wrong details for bank wire transfer and accepts that this can be the reason of refund, additional charging commissions, and other risks related to refund and repeating a wire transfer. The Customer undertakes risks related to unauthorized use of the Customer’s personal data of access to payment systems, and also connected with using the Customer’s bank cards by the individuals who dispose sufficient data for using such cards, that occurred in the result of the Customer carelessness. Communication with Customer. To contact the Customer the Company can use:
- trading platform internal mail;
- news from the section "Company News" on the Company’s official website.
The Company shall use the personal information of the Customer indicated at registration, in this regard the Customer is liable to inform the Company about all changes in the personal contact details. A message (including documents, announcements, notifications, confirmations, reports etc.) is considered as received by the Customer:
- one hour after it has been sent by email;
- immediately in case it has been sent by internal mail in the trading platform;
- immediately in case sent by fax;
- immediately after the phone call has been finished;
- after 7 calendar days in case sent by postal service;
- right after release of news in the section "Company News" of the Company official website. The Customer daily receives an email with a report on all operations conducted in the trading account for the past 24 hours. By accepting the terms of the Agreement, the Customer agrees to provide his contact details in order to receive information on the Company’s services. Responsibility and liability. Disposições gerais. The Customer ensures that:
- the information indicated in the account registration form is true and pertains to the account owner;
- it is of the Customer full responsibility to secure confidentiality using the username and passwords;
- the Customer is fully responsible for actions that result from using username and passwords;
- the Customer bears full responsibility for actions including operations on financial markets;
- agrees to the right of the Company to record conversations with the Customer with the purpose of their proof. The Company ensures that the information indicated by the Customer in the account registration form is confidential. In case of such disclosure the violation shall be handled according to the present Agreement. The Customer accepts that the Company or a third party involved in representing the services to the Customer is not liable for malfunctioning of the telephone connection, internet, scheduled maintenance or updates or any events that do not depend on the Company, or information services provider or a third party dealing with rendering services to the Customer. The Customer agrees that the Company has a right to suspend activity on the Customer trading account in case the Company has any suspicion that the Customer trading account is used for money-laundering or the Customer has provided deliberately false information. Once the operations are suspended, the Company shall conduct the investigation that may include examination of the account registration data and the trading account depositing history, identification of the Customer, etc. The Customer agrees that the Company has the right to initiate investigation, if it has reasons to suspect that the Customer has traded on the account in violation of the present Agreement. The Customer acknowledges, that in conformity with anti-money laundering policy, the Company has a right to request the details of the bank account open under the name of the Customer, imposing the limitations on funds' withdrawal from the account only through bank transfer with the specified bank details. In case of the Customer refusal to submit the bank details the Company is entitled to put on hold all operations with the trading account until provided with the required information. Termination of agreement. Disposições gerais. The Agreement enters into effect since the moment of being signed by the Customer. The present Agreement is terminated if: Any party expresses a will to terminate the present Agreement:
- in case the Customer withdraws all funds from the trading account, which leads to termination of relationship regulated by the Agreement;
- in case of the Customer violation of the conditions described in the present Agreement the Company has the right to terminate the Agreement in its sole discretion, with prior notification of the Customer about such termination and after returning all funds from the Customer trading account balance as of the moment of the Agreement termination. If the Company stops the activity regulated by the present Agreement:
- the Company notifies one month prior to such termination;
- the Company returns all funds to the Customer that were on the balance of the Customer trading account as of the moment of close. In case of the Customer death:
- the right to withdraw funds from the Customer trading account goes to the inheritor of the corresponding queue, or to the inheritor in accordance to the will/testament of the Customer;
- the right to use the trading account of the Customer and to conduct trading operations on the financial markets cannot be inherited. The Customer admits that the Company reserves the right to suspend or to stop fully or partially the access of the Customer to the services of the Company at its sole discretion, with the following notification by means of communication. In this case the present Agreement is considered as terminated since the moment the services have been made unavailable for the Customer. Língua. The language of the present Agreement is English. For the Customer convenience, the Company can provide the Agreement version in a language different from English. The translated version of the Agreement is of a merely informative character. In case of variant readings of a translated version and the present Agreement in English, the Agreement in English is considered as a prior reference standard.
Thread: Instaforex PROOF Of Payments (No Discussion, SCREENSHOT Only)
Ferramentas de Tópicos.
Modo Linear Alterne para o Modo Híbrido Alterne para o Modo Rosqueado.
Instaforex PROOF Of Payments (No Discussion, SCREENSHOT Only)
From Account: U7671442 (InstaForex Payments)
Memo: XXXXXX3-WITHDRAW-liberty: 9.90.
Link to the other threads:
The following 14 users say Thank You to bulastika for this useful post.
From Account: U7671442 (InstaForex Payments)
Memo: 3XXXX88-WITHDRAW-liberty: 27.00.
The following 5 users say Thank You to zukhrul for this useful post.
Payment sent to:
Amount received: $25.00 USD.
Fee amount: -$1.28 USD.
Net amount: $23.72 USD.
Time: 15:44:12 GMT+08:00.
Note: 7XXXXXXX-WITHDRAW-paypal: 25.00.
Payment type: Instant.
The Following User Says Thank You to bulastika For This Useful Post:
From Account: U7671442 (InstaForex Payments)
Memo: 7XXXXXX-WITHDRAW-liberty: 20.00.
I do invest in instaforex so its mix earning from bonus funds and from my own investments. Now in term of tips. Just read my posts. As I always post what I experience on that day or on that week.
Buyer email: paypal-payments@instaforex.
Payment sent to:
Amount received: $45.00 USD.
Fee amount: -$2.06 USD.
Net amount: $42.94 USD.
Time: 15:34:44 GMT+08:00.
Note: 1XXXXXX-WITHDRAW-paypal: 45.00.
Payment type: Instant.
I do invest in instaforex so its mix earning from bonus funds and from my own investments. Now in term of tips. Just read my posts. As I always post what I experience on that day or on that week.
Payment sent to:
Amount received: $45.00 USD.
Fee amount: -$2.06 USD.
Net amount: $42.94 USD.
Time: 15:34:44 GMT+08:00.
Note: 1XXXXXX-WITHDRAW-paypal: 45.00.
Payment type: Instant.
Payment sent to:
Amount received: $13.00 USD.
Fee amount: -$0.81 USD.
Net amount: $12.19 USD.
Time: 15:34:10 GMT+08:00.
Note: XXXXXXXX-WITHDRAW-paypal: 13.00.
Payment type: Instant.
The Following User Says Thank You to rimco For This Useful Post:
Permissões de postagem.
Você não pode postar novos tópicos Você não pode postar respostas Você não pode postar anexos Você não pode editar suas mensagens.
O código BB está em Smilies estão em [IMG] o código está em código HTML está desativado.
Mercado Forex é alto rendimento e arriscado meio de obter lucro por operações com as taxas de câmbio. Instrumentos de trabalho no mercado Forex de muitas maneiras determinam o resultado da troca de moeda feita pelos participantes do mercado Forex & ndash; clientes dos corretores. Todo corretor Forex oferece seu próprio terminal, porém a maioria dos corretores e corretores concordam em escolher os terminais MetaTrader 4 e MetaTrader 5. Este fórum é criado para aqueles que preferem o terminal da série MetaTrader na negociação em Forex.
Previsões do mercado Forex, opiniões independentes de traders inexperientes e especialistas do mercado monetário & ndash; tudo isso você encontrará no Fórum Forex de discussões sobre negócios. Sólida experiência de trabalho em Forex é preferível, mas todos os que chegam incluindo Forex-novatos podem vir e compartilhar sua opinião também. Ajuda mútua e diálogo & ndash; o principal objetivo da comunicação no fórum Forex, dedicado à negociação.
Se você tem experiência negativa ou positiva de trabalho com corretor de Forex & ndash; compartilhá-lo no Fórum Forex, relacionado às questões de qualidade do serviço Forex. Você pode deixar um comentário sobre o seu corretor contando sobre vantagens ou desvantagens do trabalho no Forex com ele. As análises agregadas de corretores dos corretores constituem uma classificação. Nesta classificação você pode ver os líderes e outsiders do mercado de serviços Forex.
Você é um comerciante e quer relaxar? Então Forex Forum para discussões livres é para você. Não há dúvidas de que a conversa sobre assuntos próximos ao mercado Forex é preferencial. Aqui você encontrará piadas sobre traders, caricatura de corretores de Forex e Forex full-rate de cima.
Este fórum é criado por comerciantes para os comerciantes e destina-se a obter lucro. No entanto, cada post no fórum Forex dá ao seu autor um bônus forex, que pode ser usado no comércio Forex na conta aberta com um dos patrocinadores do fórum. Este pequeno presente é apresentado com o objetivo de recompensar os comerciantes profissionais pelo tempo gasto no nosso fórum.
Thread: Instaforex PROOF Of Payments (No Discussion, SCREENSHOT Only) (part 4)
Ferramentas de Tópicos.
Modo Linear Alterne para o Modo Híbrido Alterne para o Modo Rosqueado.
Instaforex PROOF Of Payments (No Discussion, SCREENSHOT Only) (part 4)
Followed by a withdrawal request several days later:
This is an expansion thread of this one:
Link to the other threads:
The following 16 users say Thank You to neimad for this useful post.
The following 7 users say Thank You to bulastika for this useful post.
The following 9 users say Thank You to bulastika for this useful post.
The following 10 users say Thank You to NikitaBelle for this useful post.
The following 10 users say Thank You to NikitaBelle for this useful post.
I did not expect to be paid today from my withdrawal of yesterday but this payment did come to my Skrill few minutes ago. It seemed InstaForex is really making sure that all withdrawals of their clients are released on scheduled time even if this is a bonus account withdrawals and today is already Saturday.
The following 10 users say Thank You to NikitaBelle for this useful post.
The following 8 users say Thank You to NikitaBelle for this useful post.
The following 10 users say Thank You to NikitaBelle for this useful post.
Legal! Thanks a million to my favorite broker InstaForex and my beloved forum MT5!
The following 8 users say Thank You to NikitaBelle for this useful post.
The following 5 users say Thank You to zahid4x for this useful post.
The following 7 users say Thank You to NikitaBelle for this useful post.
Permissões de postagem.
Você não pode postar novos tópicos Você não pode postar respostas Você não pode postar anexos Você não pode editar suas mensagens.
O código BB está em Smilies estão em [IMG] o código está em código HTML está desativado.
Mercado Forex é alto rendimento e arriscado meio de obter lucro por operações com as taxas de câmbio. Instrumentos de trabalho no mercado Forex de muitas maneiras determinam o resultado da troca de moeda feita pelos participantes do mercado Forex & ndash; clientes dos corretores. Todo corretor Forex oferece seu próprio terminal, porém a maioria dos corretores e corretores concordam em escolher os terminais MetaTrader 4 e MetaTrader 5. Este fórum é criado para aqueles que preferem o terminal da série MetaTrader na negociação em Forex.
Previsões do mercado Forex, opiniões independentes de traders inexperientes e especialistas do mercado monetário & ndash; tudo isso você encontrará no Fórum Forex de discussões sobre negócios. Sólida experiência de trabalho em Forex é preferível, mas todos os que chegam incluindo Forex-novatos podem vir e compartilhar sua opinião também. Ajuda mútua e diálogo & ndash; o principal objetivo da comunicação no fórum Forex, dedicado à negociação.
Se você tem experiência negativa ou positiva de trabalho com corretor de Forex & ndash; compartilhá-lo no Fórum Forex, relacionado às questões de qualidade do serviço Forex. Você pode deixar um comentário sobre o seu corretor contando sobre vantagens ou desvantagens do trabalho no Forex com ele. As análises agregadas de corretores dos corretores constituem uma classificação. Nesta classificação você pode ver os líderes e outsiders do mercado de serviços Forex.
Você é um comerciante e quer relaxar? Então Forex Forum para discussões livres é para você. Não há dúvidas de que a conversa sobre assuntos próximos ao mercado Forex é preferencial. Aqui você encontrará piadas sobre traders, caricatura de corretores de Forex e Forex full-rate de cima.
Este fórum é criado por comerciantes para os comerciantes e destina-se a obter lucro. No entanto, cada post no fórum Forex dá ao seu autor um bônus forex, que pode ser usado no comércio Forex na conta aberta com um dos patrocinadores do fórum. Este pequeno presente é apresentado com o objetivo de recompensar os comerciantes profissionais pelo tempo gasto no nosso fórum.
Instaforex payment proof
Insta Service Ltd. (hereinafter referred to as the Company) and an individual or entity that has signed the present Agreement and has filled in the registration form (hereinafter referred to as the Customer), together referred to as Parties, entered into the present Agreement (hereinafter referred to as the Agreement). The present Agreement specifies the conditions under which the Company shall provide the services to the Customer related to conducting operations on financial markets.
The present Agreement specifies the conditions under which the Company shall provide the services to the Customer related to conducting operations on financial markets.
Definições "Account history" – a full list of all completed transactions and non-trading operations conducted on a live account. "Active account" is the Customer trading account, where quantity of the executed market lots (1 market lot is equivalent to 10 InstaForex lots) for the accounting period exceeds 0.2% of the average equity denominated in USD. For a USD 1,000 account the lot quantity is 2 market lots or 20 InstaForex lots. Upon occurrence of opposite trades only a half of the locked volume is counted for the quantity of executed lots. "Adviser" – a trading account management algorithm in the form of a program based on MetaQuotes Language 4. This program sends requests and orders to a server using the Customer terminal. "Arbitrage" – a trading strategy which uses "Arbitrage transactions". "Arbitrage transaction" – an operation when an asset is bought on one market and at the same moment a matching asset is sold on a different market. This price difference is fixed on various exchange markets. It is easily observed, that the value of the portfolio remains almost unchanged regardless of the market movements (as the opposite trades offset each other). When the price difference changes to a positive side, the opposite arbitrage transaction of fixing profit is conducted. An arbitrage transaction is also a transaction conducted on one and the same market over a certain period of time on the condition that a considerable price gap between the quotes appears at the moment of trade opening or closing. "Ask" – the highest price in the pair at which the Customer buys the currency. "Balance" – aggregate financial result of all completed transactions and non-trading operations of a trading account. "Base currency" – the first currency quoted in a currency pair, which the Customer can buy or sell at the price of the quote currency. "Bid" - the smallest price in the currency pair exchange rate quote. The Customer sells at bid price. "Bonus funds" – funds received by the Customer as part of bonus programs and contests, held by the Company. "Equity" is the current account balance, calculated according to the formula: balance + floating profit - floating loss. "Candlestick bar" is an element of the chart, which includes open and close prices, as well as maximum and minimum prices for a certain period of time (1 minute, 5 minutes, an hour, 24 hours, a week etc.). "Customer" is a legal body or physical party that has accepted the present Agreement with the Dealer (the Company) in order to conduct trading operations under the terms of margin trading, and who has entered into a Customer terminal rental contract with InstaForex. "Customer terminal" is a MetaTrader 4.xx software product, which lets the Customer get information on financial market trades in the real time mode (quantity defined by the Company), perform technical analysis of markets, conduct trades, set/change/cancel orders and receive messages from the Dealer and the Company. It can be freely accessed at the Company website (instaforex/downloads/itc4setup. exe). "Customer log file" – a file created by the Customer terminal, which records all enquires and orders sent from Customer to the Dealer with a 1-second accuracy. "Closed position" – the result of the second part of the completed closed transaction. "Completed position" consists of two opposite trading operations of equal size (open and close position): buying followed by selling or selling followed by buying. "Contract for difference" (CFD) – a trading operation item based on changes of the basis asset rate (i. e. the asset being the subject of the CFD), including stocks, futures, commodities, precious metals, stock index etc. "Contract specification" – the main trading conditions (such as spread, lot size, minimal trade volume, changes in trade volume, initial margin, lock etc.) for each instrument. As of the date of wording the present Agreement, the information is available at instaforex/en/specifications. php "Currency pair" is a unit of trade operation grounded on the price change of one currency versus another currency. "Dealer" is: a company, which the Customer entered into agreement with, regulating the legislative base of conducting trade operations under the conditions of marginal trading. an employee of this company who deals with performing orders of the Customer, including orders’ execution, stop out and margin calls (in the text of the present Agreement written lower-case letters). "Developer" – MetaQuotes Software Corp., the developer of the trading platform. "Disputable issue" is:
a situation where the Customer assumes that the Dealer has violated one or more conditions of the present Agreement as a result of its activity or inactivity; a situation when the Dealer assumes that the Customer has violated one or more conditions of the present Agreement as a result of his activity or inactivity. "Enquiry" – the Customer instruction sent to the Dealer to obtain a currency quote. An enquiry does not imply the Customer’s obligation to open a trade. "Fast market" is a condition of the market which is characterized by sudden currency rate changes during a short period of time and often followed by price gaps. Usually it occurs right before and/or after one or a series of events:
publication of economic indicators of the G7 members (the eight leading industrial countries, i. e. the USA, Germany, Japan, France, the UK, Canada, Italy), has a high degree of influence on the financial markets; key interest rates’ announcements made by central banks and their committees; speeches or press conferences of central bank governors, finance ministers and of the G7 countries’ presidents; interventions of governments in currency markets; terrorist acts of a national (governmental) importance; natural disasters that caused announcement of the state emergency (or of the analogical restrictive measures) within the affected territories; outbreak of war or military actions; political force major events such as resignations, appointments or inaugurations (including election results) of executive branch of governments; other conditions that influence on the dynamics of the currency rate. "Floating profit/loss" – unfixed profit/loss of all open trades at the current exchange rates at present moment. "Force majeure circumstances" – occurrences which could not have been foreseen or prevented. Tal como:
natural disasters; wars; acts of terror; government actions, actions of executive and legislative government authority; hacker attacks and other unlawful acts toward servers. "Free margin" – funds on a trading account that can be used for opening new trades. Calculated according to the formula: equity - margin. "Graph" (chart) is a flow of quotes illustrated graphically. It shows the peak high of any bar/candlestick, which is the maximum Bid over a period; the low or minimum Bid; the close price or last Bid of any bar/candlestick; and the open price or first Bid of any bar/candlestick. "Hedged margin" – a guarantee cash cover required by the Dealer for opening and maintaining trades. For every instrument, it is indicated separately in Specifications. "Initial margin" – the required by the Dealer cash cover for opening a trade. For each instrument the value is indicated in Specifications. "InstaForex website" is the official website of InstaForex broker available at the following website address: instaforex/ "Instrument" – a currency pair or CFD (contract for difference). "Leverage" – the ratio of a covered sum used in a trade to the volume of the trade: 1:100, 1:200. Leverage 1:200 means that in order to open a trade it is necessary to have a trading account with the deposit sum, which is 200 times less than the sum of the trade to be opened. "Lock" – long and short positions of the same volume that were opened for the same instrument on the same account. "Lock margin" is a cover sum, required by the Dealer in order to open and maintain lock positions. For every instrument it is indicated in Specifications. "Long" – buying an instrument hoping that the rate will increase. In connection with the currency pair, it is purchasing the base currency using the quote currency. "Lot" – a unit to measure the quantity of shares, commodities, base currency, which is used in a trading platform. "Lot size" – the quantity of assets, commodities, base currency per one lot, defined in Specifications. "Margin level" – the ratio of equity to necessary margin (in per cent), calculated according to the formula: (equity/margin)*100%. "Margin call" – a state of the trading account when the Dealer has a right but is not obliged to close all open trades of the Customer because of insufficient funds (free margin). Margin level, whereat "margin call" situation arises; is indicated in the present Agreement. "Margin trading" – trading with the use of leverage; a Customer is able to open trades which value is much higher than the employed in a trade personal funds of the Customer. "Market open" – start of trading sessions after weekend, holidays or after a time interval between trading sessions. "Necessary margin" – amount of money required for maintaining open positions. It is indicated on the Contract specifications page. "Non-trading operation" – the operation of topping up a trading account (or withdrawing money from the trading account) or the operation of allocating (returning) the credit. "Normal market conditions" – the condition of the market when: there are no significant stops in delivery of quotes to a trading platform; there is no rushing price dynamics; there are no considerable price gaps. "Normal market" – see "Normal market conditions". "Obvious error" – the Dealer’s opening/closing the Customer’s positions or executing any orders at prices, which greatly differ from the price of the instrument in the quoting flow at the moment of execution. Or some other Dealer activity or inactivity related to wrong evaluation of market prices at a certain moment of time. "Opening gap" is a situation when one of the following statements is true: Bid of the market open is higher than Ask at market close; Ask at market open is lower than Bid at market close. "Order" – the Customer instructions sent to the Dealer to open/close a trade once price reaches the order level, or to place, delete or change the order level. "Order level" – the price indicated in the order. "Open position" is the result of the first part of a fully completed transaction. When opening a position, the Customer undertakes the following obligations: to conduct the second part of the transactions (buy/sell) of the same size; to maintain equity not lower than 30% of the necessary margin. "Pending order" – the Customer requests the Dealer to open a trade once price has reached the order level. "Pips" - the smallest unit of price for any foreign currency. Also called "points". "Price prior to non-market quoting" is a close price of a minute bar, prior to non-market minute bar quote. "Price gap" – either of the following situations: the present Bid is higher than the prior Ask; the present Ask is lower than the prior Bid. "Quote currency" is the second currency in the currency pair symbol that is used by the Customer for selling or buying the base currency. "Quotes data base" – information about all quotes of currencies. "Quoting" is the process of providing the streaming real-time currency quotes to the Customer in order to conduct a trade. "Rate" – for currency pair: base currency unit price expressed in terms of quote currency; for CFD: base asset unit price expressed in terms of money. "Real deposit" is a difference between deposits and withdrawals at the Customer trading account for the reporting period. "Server log file" is a file created by the server, which records all requests and orders received by the Dealer from the Customer, including the processing result, with 1-second accuracy. "Server" is software product of MetaTrader Server 4.xx which processes the Customers’ orders and requests, provides information about financial market trades in real-time mode (quantity defined by the Company), taking into account mutual obligations between the Customer and the Dealer, and adherence to the conditions and restrictions. "Short position" – selling the instrument with a view to the rate decline. With respect to currency pairs: when the base currency is sold using the quote currency. "Spike" – the price quote that meets the following conditions: there is a considerable price gap; a short-term price returns to the initial level creating a price gap; no rushing price dynamics prior to this price quote; no macroeconomic events and/or corporate news noticeably influencing on the instrument price at the moment of this quote break out. The Company has the right to remove information that concerns non-market quote (Spike) from the quotes data base of the server. "Spread" – the difference between Bid and Ask (in pips). "Streaming real-time quotes" – a chain of quotes for every instrument imported to and seen in a trading platform, the mechanism of providing quotes to the Customer by the Dealer, visible in the real-time mode, using which the Customer is able to send an order to the Dealer to conduct a trade at every moment. "Stop out" – forced order to close a position generated by the server. "Swap" – a payment taken for carrying an open position overnight. It can be either positive or negative. A chart, defining swap values for each instrument, can be found at InstaForex official website. At the moment of the present Agreement revision, the information was available at instaforex/en/specifications. php. "Trailing stop" is the stop loss (SL) order management algorithm: if an open position profit does not exceed the trailing stop level, do not take any actions; as soon as the open position profit exceeds the trailing stop level, send an order to the server overriding the SL order by a distance that equals the trailing stop value of the current price; as soon as the interval between the SL order and the quote exceeds the trailing stop, the server will change the order level, so that the distance between the order and current price is equal to the trailing stop. The trailing stop works when the Customer terminal is launched, connected to the Internet and successfully authorized by the server. "Thin market" – a state of the market, when there are less quotes than normally imported in the trading platform for a considerable period of time. As a rule, this type of the market condition occurs during Christmas holidays, national holidays in G7 countries and between 23:00 p. m. - 3:00 a. m. (GMT+2) etc. "Ticket" – a unique identification number assigned to position or pending order in a trading platform. "Trailing stop value" – the value of the parameter "trailing stop", set by the Customer. "Trading platform time" – the time zone in which the events registered in the server log file occur. At the moment of the present Agreement publication it is GMT+2. "Trading operation size" – the quantity of lots multiplied by the lot size. "Market conditions that differ from normal ones" – thin market or fast market. "Trading operation/trade" is purchasing/selling the instrument carried out by the Customer. "Trading platform/terminal" – a set of software and technical facilities that supports receiving information on trading carried out on financial markets in real-time mode, conducts trading operations, takes into account mutual obligations between the Customer and the Dealer, and enforces observing conditions and restrictions. In simplified form for the purposes of the present Agreement consists of the "Server" and the "Customer terminal". "Trading account" – unique personalized log of all operations recorded on the trading platform, where completed closed transactions, opened positions, non-market operations and orders are reflected. The present Agreement between the Customer and the Company defines the terms of use for all services, which are offered by the Company and other authorized third-party service providers, including using the services with the purpose to conduct transactions on the Customer trading account. Company services. Definition of the Company services. The Company services are all interactive programs or services offered by the Company, which make it possible for the Customer to:
- get connected with the Company or with an authorized third-party service provider;
- receive information and quotes from the Company or from an authorized third-party service provider;
- conduct trades on financial markets through the Company trading terminal MetaTrader 4.0 (software program) which includes electronic data transfer that the Customer submits to the Company using a personal computer connected by modem or any other device to access the file transfer network assigned by the Company. By signing the present Agreement the Customer acknowledges getting familiarized with the rules of communication and agrees that the Customer can give instructions only by telephone or the Customer trading terminal. The services of the Company include information software set "MetaTrader 4.0", means of technical analysis and services of information provision by the third party, offered along with the services of the Company. The Customer acknowledges that the Company reserves the right to change, add, rename or leave unaltered the Company services that are offered in terms of the present Agreement without any prior notice. The Customer also acknowledges that the Agreement is applicable to services, which can be changed, added or renamed in future in addition to the services which are provided to the Customer currently. In relation to the Customer trades, the Company merely executes the Customer orders without providing trust management or recommendations. The Company executes the Customer enquires or orders regardless of a trade character, even if they are non-beneficial for the Customer. But for the cases described in the present Agreement, the Company is not obliged to:
- monitor and notify the Customer about the trade status;
- close a Customer open position;
- make attempts to execute the Customer order using the quotes, which differ from the quotes displayed in the "MetaTrader 4.0" trading platform. The Company services exclude providing recommendations and information to motivate the Customer to conduct operations. In some cases, the Company reserves the right to give information, recommendations and advice to the Customer; in this case the Company bears no responsibility regarding the result and effectiveness of such actions. The Company reserves the right to cancel or close any Customer position in terms of conditions that are regulated by the present Agreement. All trades conducted by the Customer as a result of erroneous information or a mistake, are to be upheld by both parties, the Customer and the Company. Princípios básicos. Processing Customer orders. For conducting trades the "Instant Execution" quoting mechanism is used. Customer enquiries and orders are processed according to the following scheme:
- the Customer makes an enquiry or an order, which correctness is checked, in the Customer terminal;
- the Customer terminal forwards the enquiry or order to the server;
- the server receives the Customer order and checks its correctness; then the trading terminal shows the message "request was accepted by server";
- once the Customer enquiry or order has been processed, the server sends the result back to the Customer trading terminal;
- provided that there is uninterrupted connection between the Customer terminal and the server, the Customer terminal receives the result of the enquiry or order execution result from the Dealer. The Customer can attempt to cancel the earlier sent request (which is queued); nevertheless, the Company cannot guarantee the success of this attempt. The time, required to execute an enquiry or an order, depends on the quality of connection between the Customer terminal and the Company server, as well as on the market conditions. Under the normal market conditions, it usually takes about 1-5 seconds to process an enquiry or an order. Amid the market conditions which differ from the normal ones, the processing time can be extended up to 10-15 seconds. The Company server can decline the Customer order in cases as follows:
- at the market opening a "No price" message is received, in case the Customer makes an enquiry before the first quote is imported in the trading platform;
- the Customer does not have enough funds to open a new position;
- market conditions are other than normal. Trading operations. Currency is sold at Bid price. Currency is bought at Ask price. Minimal size of a trade. For the trading accounts of Standard and Eurica types with the balance and/or funds in the amount of USD100,000.00 (one hundred thousand USD) or equivalent in other currency there can be a limitation of the minimal position size in the amount of 1 InstaForex lot (or USD1 per pip). For accounts of USD10,000.00 (ten thousand USD) or equivalent in other currency at the Company’s discretion there can be a limitation of the minimal operation size of 0.1 InstaForex lot (or USD0.10 per 1 pip). For trading accounts with the balance of over USD10,000 and over USD100,000 the minimal size of InstaForex lot can be set proportionally to the balance at the Company’s discretion. If the sum total of the Customer opened positions exceeds the following sums in base currency, the Company reserves the right to impose limitations on the maximal leverage.
- for the amounts over USD5,000,000 (five million) to 1:100;
- for the amounts over USD20,000,000 (twenty million) to 1:50.
The Company reserves the right to impose the above-mentioned restrictions on a selective basis. For accounts with the balance over 1000 USD the leverage can be lowered from 1:1000 to 1:600. Spreads In case of no force major circumstances, the Company uses fixed spread, which is indicated on the Company official website. To become familiar with current spreads, please visit: instaforex/en/specifications. php Carrying over a position to the next day. When a position passes over to the next day, the swap is accrued for an open position starting since 23:59:30. To become familiar with current swaps, please visit: instaforex/en/specifications. php. For the night Wednesday – Thursday, a triple swap is accrued. Swap is tripled on Fridays on CFDs except for #SPY and #QQQ. Making amendments to trading conditions. The Company has the right to change margin requirements, spreads, the orders’ executing mode and other trading conditions in correlation with national and international holidays, and shall notify the Customers 5 working days beforehand. In this case, all changes will be applicable to the already opened trades and new positions. Closing CFD positions. If there are opened positions in a trading account on a day (or on the next day) of the economic statistics publication of the CFD issuing company, or any other event, which has a great impact on the share rate, the Company reserves the right to close a position using the last market quote at the trading session close. In this case, there follows a trade reopening at one of the market quotes during the first 5 minutes after the session opening. Opening position. To open a position, an order should be sent from the Customer terminal to the Company server. The following order parameters are obligatory:
- position size (in lots). The list of instruments available for conducting trading operations using "Instant Execution" mode is published at the official website of the Company in the section "Trading Instruments" (instaforex/en/specifications. php). The Company is obliged to notify the Customer 7 days prior to changing the list of the trading instruments. To open a Buy/Sell position the Customer should send an order using the Customer terminal.
-To open a Buy position in the order window of the Customer terminal the Customer should click "Buy", whereat the order is sent to the server.
-To open a Sell position in the order window of the Customer terminal a Sell tab should be clicked, whereat the order is sent to the server. Executing Customer orders to open a position. If the size of free margin is enough to open a position, the position shall be opened. A new free margin level shall be adjusted automatically. In case the size of the free margin is insufficient to open a position, the position shall not be opened and a message about insufficient funds shall appear in the order window. If at the moment of the Customer order or enquiry execution by the server the quote changes, the server shall offer a new Bid/Ask price. In this case a new window "Requote" shall appear with new prices. If the Customer agrees to conduct the operation at newly offered quotes, the "OK" tab should be clicked in "Requote" window within 3 seconds. The Customer order to open a position is considered to be executed, and the position to be opened, when the corresponding server log file has been updated with a new record. Each new position shall receive a sequential ticket number. Posição de fechamento. To close a position in the Customer terminal the Customer is obliged to indicate the following parameters:
- the ticket of the position to be closed,
- the size of the position. To close a position, the Customer should click the icon "Close position" in the order of the trading terminal. Execution of the Customer orders to close a position. If at the moment of the Customer order/enquiry execution by the server, the quote has changed, the server shall offer a new Bid/Ask price. In this case there will appear a "Requote" window with new prices. Provided that the Customer agrees to conduct the deal at newly offered prices, the "OK" icon should be clicked within 3 seconds. The Customer order to close a position is considered as completed, and the position as closed, when a corresponding record in the log file of the server appears. Description of orders, available in InstaTrader trading terminal: Types of orders:
"Buy Stop" suggests opening a buy position at a higher price than the actual price at the moment of the order placing;
"Sell Stop" suggests a sell position opening at a lower price than the actual price at the moment of the order placing;
"Buy Limit" suggests opening a buy position at a lower price than the actual price at the moment of the order placing;
"Sell Limit" suggests opening a sell position at a higher price than the actual price at the moment of the order placing. To close the position the following orders can be used:
"Stop Loss" implies closing the earlier opened position at a price, which is less profitable for the Customer if compared to the price at the moment of order placement;
"Take Profit" implies closing an earlier opened position at a price, which is more profitable for the Customer as compared to the price at the moment of the order placement. The Customer has the right to change and remove any pending order if it has not been activated. Execution of orders. An order will be queued for execution in the following cases:
- Sell Stop order is queued for execution the moment the Bid price in the streaming quotes becomes lower or equal to the order level;
- Buy Stop order is queued for execution the moment the Ask price in the streaming quotes hits or exceeds the order level;
- Sell Limit order is queued for execution the moment the Bid price in the streaming quotes hits or exceeds the order level;
- Buy Limit order is queued for execution the moment the Ask price in the streaming quotes becomes lower or equal to the order level;
- Take Profit order for open buy position is queued for execution when the Bid price in the streaming quotes exceeds or equals the order level;
- Stop Loss order for open buy position triggers, when the Bid price in the streaming quotes drops below or equals the order level;
- Take Profit order for open sell trade triggers, when the Ask price in the streaming quotes drops below or equals the order level;
- Stop Loss order for open sell trade triggers selling an open position, and the Ask price in the quoting flow exceeds or equals the order level. In cases of price gaps the orders are executed according to the following rules:
- pending orders, where the open level and the Take Profit got into a price gap, are canceled with a comment [canceled/gap];
- Take Profit order the level of which is within a price gap, is executed at the price set by the order;
- Stop Loss order, which is within the price gap, is executed at the first received price following the gap and marked by a comment [sl/gap];
- Buy Stop and Sell Stop pending orders are executed at the first price received following a price gap, with [started/gap] appearing as a comment;
- Buy Limit and Sell Limit pending orders are executed at the set price and marked by a comment [started/gap].
In some cases, when price gaps are small, orders can be executed in a customary mode, according to the set in the order prices. When a pending order is received for execution and the size of free margin is not enough for the order opening, the pending order is deleted automatically with the comment "canceled by dealer". Time of validity and order placement, parameters, rules of placing orders. Orders can only be placed, removed or changed by the Customer when trading for the chosen instrument is allowed. The trading hours for each instrument are indicated at instaforex/en/specifications. php. Placing a pending order, the following information should be provided by the Customer:
- position size (volume);
- order type (Buy Stop, Sell Stop, Buy Limit, Sell Limit);
- price level at which the order should be set. When a pending order attempts execution, the server automatically checks the trading account stance to see if free margin is available. New position is added to the list of open positions; the cumulative Customer position and free margin are calculated. Under normal market conditions a server executes an order according to the price set without slippages. An order is considered to be executed once it has been recorded in the server log file. The Customer agrees to undergo a supplementary expert examination of the trading account, if it has been revealed that the trading methods of the Customer include opening and closing/opening lock positions with a less than 5-minute interval between them. In accord to the results of the supplementary examination the Company reserves the right to correct the outcome of the Customer’s trading by the sum total of such orders. Forced close of positions. When the Customer account margin level is less than 30%, margin call triggers. The Company has the right, however, is not obliged to close the Customer position. It is at the Company’s discretion whether to close the position or not. If the current trading account state (equity) is less than 10% of the margin necessary to maintain an open position, the Company reserves the right to force a Customer position close without prior notice. The server controls the account current condition. In case conditions described in Clause 3.15.2 of the present Agreement are violated, the server shall generate a forced position closing order (stop out). Stop out is executed according to the market price in line with the general Customer orders’ queue. Forced close of a position is recorded in the server log file as a "stop out". In case the conditions described in Clause 3.15.2 of the present Agreement are violated and the Customer has several open positions, the position with the highest floating loss will be closed first. Under normal market conditions, in case the last position on a trading account is closed, the Company may provide the balance in the range from 0% to 10% of the margin required to maintain this last forcibly closed position. The Company reserves the right to restore a negative balance on one of the Customer’s accounts at the expense of the funds available on the Customer’s other trading account. There can be a delay in automatic order closing in the process of forced position close. This delay can be the reason of closing a position at a more favorable price than the price at the moment of the induced order closing. The account status at the moment of the deal closing by "stop out" is reflected in the comment to the order, where per cent of free margin, account balance and margin level are indicated. Closing of the order at the price, which is more profitable for the Customer than the "stop out" level, cannot be considered as the reason for a claim on the part of the Customer. Closing of the position at the price, which is less favorable for a Customer than "stop out" level, can be considered as the reason of claim on the part of the Customer. By accepting the present Agreement, the Parties have agreed that market working time - Monday 00:00 - Friday 23:59 - is shifted twice a year due to the USA switching to day-light saving time and vice versa, on the second Sunday of March and the first Sunday of November correspondingly. The maximum number of deals opened simultaneously is not limited. Yet, the Company reserves the right to impose obligatory restrictions upon the number of orders opened. Money deposit/withdrawal. Withdrawing funds from a Customer trading account. The Customer shall withdraw the money from the trading account to the payment systems, enabled for withdrawal in the Customer Cabinet on the Company’s official website. For the trading accounts, which were deposited through electronic payment systems, the withdrawal of money by means of bank currency transfer using the bank details of the trading account owner is made, if agreed upon by the Company. Using electronic payment systems, withdrawal is possible to be processed only to the same payment system with the same account details (currency, account number), which the deposit was made from. In case a trading account has been loaded from numerous payment systems, using several wallets and in different currencies, withdrawal shall be requested on the proportional basis. If the Customer has changed the details within the payment system, it is necessary to notify the Company by sending a filled-in F1 form with attachment of ID scan copy to the Finance Department of the Company. Otherwise, the Company reserves the right to decline the Customer request of withdrawal to new personal details. Withdrawal is processed within the set time, which varies for every payment system; however, in some cases the time of the withdrawal can be increased up to 5 working days, except for the cases described in Clause 9.1.4 of the present Agreement. The withdrawal of funds received through InstaWallet to external payment systems is possible 5 days after the trading account loading.
For withdrawal of money deposited through the InstaWallet system, a commission shall be charged as follows:
- 2% of the withdrawn amount, if there is a high trading activity of the trading account, that has been deposited through the InstaWallet system, and different payment systems are used to deposit to and withdraw from InstaWallet;
- 5% of the withdrawn amount, if there is a weak trading activity in the trading account, and different payment systems have been used to deposit to and withdraw from InstaWallet;
- no commission, if the same payment system was used for deposits and withdrawals to/from InstaWallet.
The Finance Department shall be entitled to decide on a degree of the trading activity in the trading account as well as set the described withdrawal commissions at its own discretion. If the currency exchange between payment systems has been revealed, the Company reserves the right to charge extra commissions for the exchange service. When the deposit currency differs from the account currency, the Company uses an average rate to process withdrawal requests. An average rate is determined by the rates and volumes of deposits. Depositing funds to the Customer trading account can be made through any of the methods listed at the Company's website. The Customer agrees that in cases of software malfunction, delays in depositing funds to the trading account are possible. The Company is obliged to load a sum to the Customer trading account in case of detecting any error in software, that caused a delay in automatic funds depositing, upon condition that the Customer informs about the delay. Interest rate for funds unused/unspent in trading. As contas ativas de todos os tipos estão sujeitas a juros anuais de 5% sobre os fundos disponíveis. Uma taxa de juros anual de 5% é calculada com base na média dos recursos livres do mês atual e acumulada nas contas de negociação em duas etapas: 2% ao final de cada mês e 3% durante a primeira semana do mês seguinte à taxa contábil. . (A taxa de juros é aplicável somente a contas ativas. Contas inativas são creditadas com juros de 2% em base anual). In case the conditions of the present agreement are violated by the Customer, the Company reserves the right not to pay the interest on disposable funds and to call off the interest accrued earlier. Crediting of a monthly IR reward for free funds is a promotional campaign of the Company directed to stimulate the activity of Customers. The Customer confirms and admits the fact that none of member companies of Insta Service Ltd. is a bank, and that the credited IR is not a bank interest. In case of weak trade activity of the Customer trading account the Company reserves the right to decrease the amount of IR for such account or to fully cancel this IR reward including the total amount of earlier credited IR, when improper use was revealed, including but not limited to cases when a trading account has not been used with the purpose of trading during an extended period of time.
Trading activity is considered weak when the summarized volume of closed trades in the Customer trading account for the accounting period has not exceeded the quantity of market lots equivalent to 0.1% of the average equity denominated in USD. For a USD1,000 account the volume is 1 market lot or 10 InstaForex lots. Fees charged for deposit/withdrawal. At funding a trading account the Company compensates full or partial amount of fees charged by payment systems as listed at secure. instaforex/deposits. In case of detection of this service abusive practice the Company reserves the right to deduct the commission from the Customer trading account. Order of business, claims and contentious cases settlement. When contentious cases occur, the Customer is entitled to report a claim to the Company. Claims are accepted within two working days from the date the problem has occurred. The claim shall be sent to the Trading Operations Department in the form of an email to dealer@instaforex. The claim is not subject to revelation by the claimant until the inquiry is finished.
Claims submitted in other ways shall not be reviewed. The Company shall process the Customer complaint within the term of not more than 10 working days:
If the Customer claim is considered fair, the Company will accept it and deposit funds in the Customer trading account within one working day.
The Company follows generally accepted market practices and internal policy, for those claims not mentioned in the present Agreement. The Customer claim form shall comprise:
- trading account number;
- date and time when the contentious case occurred;
- contentious case or order ticket;
- description of claim, leaving out emotional connotation. The Company reserves the right to dismiss a claim in the following cases:
- the claim does not comply with the terms of the Clauses 5.1, 5.2, 5.4.;
- the claim comprises obscene/rude words or/and insults to the Company or its officials;
- the claim contains threats to the Company or its officials;
- the Customer threatens to stain the reputation of the Company using social networks and other community resources. The Company reserves the right to correct the result of the Customer trades if the server errors were detected, which led to quotes delay, spikes and other negative consequences for the Company, and could not have been hedged by the Company contractors. The Company guarantees that any deal of the Customer carried out at non-market quote (spike) shall be restored just after detection of the fact of erroneous performance. If the positions are fully locked by any locking system including triple lock and the sum of swaps has a positive value, the Company reserves the right to correct the swap. The present Agreement forbids use of strategies oriented on the profit extraction by means of intentionally creating the situations, when one of the Customer's or a group of Customers’ account turns to negative balance, including the situation when the accounts are opened under the names of different persons, invariably being the part of one trading strategy. In case of revealing implementation of such trading strategies, the Company reserves the right to apply the Clause 3.15.5. of the present Agreement. If at the moment of market close the total volume of positions, opened at the Customer account implies the change of total profit by more than 0.5% of deposit, in case the price changes by 1 pip (more than 5 InstaForex lots for every USD1,000 of deposit), the Company reserves the right to correct the financial result of such deals in case the market opens with a gap by the amount proportional to the size of the gap in pips. The Dealing Department of the Company executes its affirmative decision on a claim regarding reopening a position according to the following scheme: in case there are considerable time or price gaps since the moment of erroneous closing a position to that of opening a position, the deal can be opened again at an average price which is set either for the period between a mistaken position close and making a decision on its reopening or within an hour from the moment of erroneous position close. Reopening a position is placing a new order of the same volume as the one closed mistakenly. This rule is fully applicable to the compensation of mistakenly closed positions. When the price change, connected with the a difference between the instrument last price at market close and the instrument first price at market open, or connected with news release, leads to a profit higher than 10% of the initial deposit, the Company reserves the right to use correction of such trade financial result in the size proportionate to the difference of the abovementioned prices in pips, by means of deducting the funds with the comment "Clause 5.12. correction". In certain cases it is at the Company’s discretion to set the minimal profit change below a 10% level (of the initial deposit). The Company reserves the right to nullify results of a deal if the Company discovers that money used to execute the deal has been acquired in a violation of provisions of any Company agreement, including the present Agreement, accepted by the Customer. If the total swap on all the trades made exceeds USD 5,000, the Company reserves the right to correct it to USD 5,000 in certain cases. The compensatory amount to the Customer at eliminating the technical deficiency consequences cannot exceed USD 500,000. Lost or potential profits as well as the losses incurred as the result of equipment unavailability are not subject to reimbursement. Identification and verification of Customers. The Company has the right to ask the Customer to prove the personal identity information, indicated in the trading account registration form. At any moment the Customer can receive a request to submit a scan copy of the passport/ ID or a certified copy of the passport/ ID, which is at the Company's discretion. In case the Customer has not received the request for providing the scan copy of passport/ ID, the verification procedure of the trading account is not obligatory, though the Customer is free to load the copy of the passport or any other document which identifies the personality to his Client Cabinet. If after the account opening the Customer personal registration information (such as full name, address or telephone) has been changed, the Customer is obliged to inform the Client Relations Department of the Company sending a request to change the registration information. A Customer agrees that personal information indicated at registration of a trading account can be used by the Company within the bounds of the AML (against money-laundering) policy. The Customer is responsible for authenticity of the provided personal documents or their copies, and admits the right of the Company, if their originality is doubted, to apply to the law-enforcement authorities of the document issuing country for the authentication validation, in case the act of the document forgery was disclosed, the Customer will be brought to responsibility in accordance with the legislation of the document issuing country. Riscos
This notification is missioned to reveal to the Customer the information regarding risks connected with conducting trading operations on the financial markets and to warn the Customer about possibility of financial losses related to these risks. In the present Agreement it is impossible to disclose all information about all potential risks due to sheer number of possible situations. The interpretation of the notions and terms used in this notification fully coincides with interpretation of those in the Agreement on processing and executing the Customer orders.
Efeito de alavancagem. Conducting trades under the conditions of "Margin Trading" a slight change of the instrument price rate can have an imposing impact on the Customer trading account balance due to the leverage effect. In case the market moves against the Customer position, the latter can suffer losses in the amount of the initial deposit and other additional funds deposited by the Customer in order to keep the positions open. The Customer acknowledges being fully responsible for considering all risks, using finance and choosing the corresponding trading strategy. It is highly recommended to maintain the Margin Level above 1000% and always set Stop Loss orders to limit possible losses. High instrument volatility. Numerous instruments have considerable intraday price change ranges, implying a high possibility of trades ending in high profits or losses. Technical risks. The Customer undertakes risks of financial losses caused by malfunctioning of informative, communication, electric and other systems involved. Conducting trading operations in the Customer terminal, the Customer undertakes the risks of financial losses caused by the following reasons:
a) hardware and software equipment errors, or poor quality of connection on the Customer side;
b) improper functioning of the Customer equipment;
c) wrong settings of the Customer terminal;
d) use of outdated Customer terminal;
e) the Customer unfamiliarity with the instructions provided in the "Customer Terminal Use Guide" and in the section "FAQ: Frequently Asked Questions". The Customer acknowledges that in case of conducting trading operations on telephone, during peak hours the possibility to reach the operator is weaker. The situation described can occur during fast market (for example, at key news releases). Other than normal market conditions. The Customer realizes that under other than normal market conditions the time of the Customer order processing can be prolonged. Plataforma de negociação. The Customer admits that there can be only one enquiry/order enqueued to be processed by the sever. The attempt to set any new order or enquiry shall be declined with the order window displaying the message "Trade flow is busy". The Customer acknowledges that the only reliable source of information regarding the streaming quotes is the main server, servicing the real Customers. The quotes databases in the Customer platform cannot be regarded as a credible source of information regarding the streaming quotes, as in case of unstable connection between the Customer platform and the server a part of quotes can fail to enter the Customer platform. The Customer admits that shutting down the window of placing/ modifying / cancelling an order, and shutting down the window of closing or opening positions does not cancel the enquiry or order, which has already been sent to the Dealer to be exercised. The Customer undertakes risks of unplanned trading operations conducted in cases of resending an order before the moment of receiving the information about the result of the Dealer’s executing the prior order. The Customer realizes that simultaneous modification of the pending order level and Stop-Loss and/or Take-Profit, which were added right after the order had been executed, will only be processed when a Stop-Loss and/or Take-Profit level order is modified for the opened position of the order. Comunicação. The Customer undertakes the risk of financial losses caused by late receiving or a failure to receive the server or Dealer message. The Customer realizes that non-coded information sent by email is not secured from unauthorized access. The Customer agrees that the Dealer reserves the right to delete the messages, which were not received by the Customer by internal Customer platform mail within three calendar days since the moment of the message uploading. The Customer bears full responsibility for confidentiality of the received from the Dealer information, and undertakes the risks of financial losses caused by unauthorized access of third parties to the Customer trading account. The risks connected with activity of third parties involved in relationship between the Company and the Customer. The Customer undertakes risks connected with disestablishment of payment systems. If the electronic payment system ceased to exist, the Company deducts funds from the Customer account in the amount deposited through this system. The Customer undertakes risks related to indicating wrong details for bank wire transfer and accepts that this can be the reason of refund, additional charging commissions, and other risks related to refund and repeating a wire transfer. The Customer undertakes risks related to unauthorized use of the Customer’s personal data of access to payment systems, and also connected with using the Customer’s bank cards by the individuals who dispose sufficient data for using such cards, that occurred in the result of the Customer carelessness. Communication with Customer. To contact the Customer the Company can use:
- trading platform internal mail;
- news from the section "Company News" on the Company’s official website.
The Company shall use the personal information of the Customer indicated at registration, in this regard the Customer is liable to inform the Company about all changes in the personal contact details. A message (including documents, announcements, notifications, confirmations, reports etc.) is considered as received by the Customer:
- one hour after it has been sent by email;
- immediately in case it has been sent by internal mail in the trading platform;
- immediately in case sent by fax;
- immediately after the phone call has been finished;
- after 7 calendar days in case sent by postal service;
- right after release of news in the section "Company News" of the Company official website. The Customer daily receives an email with a report on all operations conducted in the trading account for the past 24 hours. By accepting the terms of the Agreement, the Customer agrees to provide his contact details in order to receive information on the Company’s services. Responsibility and liability. Disposições gerais. The Customer ensures that:
- the information indicated in the account registration form is true and pertains to the account owner;
- it is of the Customer full responsibility to secure confidentiality using the username and passwords;
- the Customer is fully responsible for actions that result from using username and passwords;
- the Customer bears full responsibility for actions including operations on financial markets;
- agrees to the right of the Company to record conversations with the Customer with the purpose of their proof. The Company ensures that the information indicated by the Customer in the account registration form is confidential. In case of such disclosure the violation shall be handled according to the present Agreement. The Customer accepts that the Company or a third party involved in representing the services to the Customer is not liable for malfunctioning of the telephone connection, internet, scheduled maintenance or updates or any events that do not depend on the Company, or information services provider or a third party dealing with rendering services to the Customer. The Customer agrees that the Company has a right to suspend activity on the Customer trading account in case the Company has any suspicion that the Customer trading account is used for money-laundering or the Customer has provided deliberately false information. Once the operations are suspended, the Company shall conduct the investigation that may include examination of the account registration data and the trading account depositing history, identification of the Customer, etc. The Customer agrees that the Company has the right to initiate investigation, if it has reasons to suspect that the Customer has traded on the account in violation of the present Agreement. The Customer acknowledges, that in conformity with anti-money laundering policy, the Company has a right to request the details of the bank account open under the name of the Customer, imposing the limitations on funds' withdrawal from the account only through bank transfer with the specified bank details. In case of the Customer refusal to submit the bank details the Company is entitled to put on hold all operations with the trading account until provided with the required information. Termination of agreement. Disposições gerais. The Agreement enters into effect since the moment of being signed by the Customer. The present Agreement is terminated if: Any party expresses a will to terminate the present Agreement:
- in case the Customer withdraws all funds from the trading account, which leads to termination of relationship regulated by the Agreement;
- in case of the Customer violation of the conditions described in the present Agreement the Company has the right to terminate the Agreement in its sole discretion, with prior notification of the Customer about such termination and after returning all funds from the Customer trading account balance as of the moment of the Agreement termination. If the Company stops the activity regulated by the present Agreement:
- the Company notifies one month prior to such termination;
- the Company returns all funds to the Customer that were on the balance of the Customer trading account as of the moment of close. In case of the Customer death:
- the right to withdraw funds from the Customer trading account goes to the inheritor of the corresponding queue, or to the inheritor in accordance to the will/testament of the Customer;
- the right to use the trading account of the Customer and to conduct trading operations on the financial markets cannot be inherited. The Customer admits that the Company reserves the right to suspend or to stop fully or partially the access of the Customer to the services of the Company at its sole discretion, with the following notification by means of communication. In this case the present Agreement is considered as terminated since the moment the services have been made unavailable for the Customer. Língua. The language of the present Agreement is English. For the Customer convenience, the Company can provide the Agreement version in a language different from English. The translated version of the Agreement is of a merely informative character. In case of variant readings of a translated version and the present Agreement in English, the Agreement in English is considered as a prior reference standard.
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